Personable and diligent professional with 5 years of retail experience and 2 years as a barista, skilled in project management, client relations, and coffee material management.
• Managed coffee materials, inventory, and budgeting.
• Developed seasonal beverage menus, driving sales growth.
• Coordinated cross-functional teams to ensure timely project completion and operational optimization.
• Led sales teams and improved district performance through strategic planning.
• Resolved customer issues, enhancing satisfaction and retention.
• Collaborated with regional teams to maintain consistent messaging.
• Managed daily operations, including inventory control and staff scheduling.
• Ensured compliance with regulations and company policies.
• Improved store performance through effective inventory and cash management.
• Provided efficient customer service, enhancing satisfaction at checkout.
• Assisted in smooth store operations during high-traffic periods.
• Created a welcoming environment, consistently achieving high customer satisfaction.
• Operated espresso machines and managed inventory for beverage preparation.
Retail Sales & Inventory Management
Project & Workflow Planning
Cross-Functional Collaboration
Client Relations
POS Terminal Operation
Espresso Preparation
driver license