Overview
Work History
Education
Skills
Timeline
Generic

Aimee Lord

Pimpama,QLD

Overview

4
4
years of professional experience

Work History

Receptionist

UC Dental
04.2023 - Current
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Enhanced patient satisfaction by efficiently managing appointment scheduling and confirmations.

Disability Support Worker

Linq Support LTD
12.2021 - 02.2023
  • Improved client independence by developing personalized support plans tailored to individual needs and goals.
  • Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
  • Assisted clients in reaching personal goals through targeted skill-building activities and therapeutic interventions.
  • Collaborated with interdisciplinary teams to develop comprehensive care plans, ensuring optimal client wellbeing.

Customer Service Cashier

IGA Supermarket
03.2020 - 02.2022
  • Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
  • Streamlined the checkout process for faster service and improved customer experience.
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.

Education

Certificate III - Business Administration

Aurora Training Institute
Toowoomba, QLD
10.2021

QCE -

Oakey State High School
Oakey, QLD
11.2021

Undergraduate Certificate - Nursing

Southern Cross University
Gold Coast, QLD
07.2023

Diploma - Beauty Therapy

Demi International
Southport, QLD
06.2024

Skills

  • Patient Scheduling
  • Administrative Support
  • Payment Processing
  • Personal Care
  • Client Education
  • Relationship Building

Timeline

Receptionist

UC Dental
04.2023 - Current

Disability Support Worker

Linq Support LTD
12.2021 - 02.2023

Customer Service Cashier

IGA Supermarket
03.2020 - 02.2022

Certificate III - Business Administration

Aurora Training Institute

QCE -

Oakey State High School

Undergraduate Certificate - Nursing

Southern Cross University

Diploma - Beauty Therapy

Demi International

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Aimee Lord