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Driven and accomplished professional with extensive experience as a Dental Assistant at K&C Dentures and Receptionist at Altoona Ophthalmology Associates. Excelled in patient care coordination, significantly improving patient satisfaction, and demonstrated expertise in dental radiography and HIPAA compliance. Renowned for exceptional organizational skills and a proactive approach to problem-solving, ensuring efficient office operations and high-quality patient service. I'm also very professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.

Personable Front Desk Medical Receptionist skilled at facilitating patient appointments. Delivers top-notch service and support and works well under pressure. Expert in diffusing conflicts and solving patient or staff problems.
Detail-oriented Medical Receptionist with-year background performing basic clerical tasks to keep office running smoothly. Organized and meticulous individual with outstanding phone demeanor and etiquette paired with deep knowledge of medical terminology. Collaborative team player dedicated to helping patients and staff.

Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Dynamic and results-oriented professional with extensive experience at Barnett Family Eyecare and Jackson R-2 School District, excelling in organization and customer service. Mastered HIPAA compliance and patient relations, significantly enhancing patient satisfaction and streamlining library media programs. Demonstrated exceptional collaboration skills, fostering team and cross-departmental partnerships to improve service delivery and resource utilization.
Diligent [Desired Position] with strong background in medical office administration. Successfully managed patient appointments, medical records, and front-desk operations, ensuring smooth workflow and patient satisfaction. Demonstrated ability to handle high-volume phone calls and maintain confidentiality while providing excellent patient care and support.
Experienced with managing front desk activities and maintaining welcoming atmosphere for clients. Utilizes strong organizational skills and attention to detail to streamline office operations. Knowledge of effective communication techniques and customer service principles to enhance visitor experiences.


  Results-driven Advanced Medical Support Assistant with 5 years of experience in medical field. Skilled at assisting physicians with patient examination procedures, documenting patient information and providing patient education. In-depth knowledge of insurance company liaison procedures and medical terminology.
  Skilled Dental Assistant with experience and training necessary to assist with various dental procedures. Hands-on training in dental radiography, chairside assisting and front office administrative duties. Quick learner and successful in building relationships with coworkers and patients.
  Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.
  Motivated with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.


Aimee Lord

Overview

Work History

Receptionist

Disability Support Worker

Customer Service Cashier

Education

Certificate III - Business Administration

QCE -

Undergraduate Certificate - Nursing

Diploma - Beauty Therapy

Skills

Timeline

Receptionist

Disability Support Worker

Customer Service Cashier

Certificate III - Business Administration

QCE -

Undergraduate Certificate - Nursing

Diploma - Beauty Therapy

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