Summary
Overview
Work History
Education
Skills
Timeline
Generic

AIMEE MEERTEN

Bridgeman Downs,Australia

Summary

With years of experience in Hospitality, I've learnt how to adapt to new and fast paced environments quickly and efficiently.

Overview

5
5
years of professional experience

Work History

Cafe All Rounder

Merlo
Toowoomba & Toowong
09.2024 - 02.2025
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Worked with cross-functional teams to achieve goals.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

Department Manager

Mcdonalds
Westbrook
09.2023 - 07.2024
  • Lead and manage a team of employees, ensuring that all tasks are completed efficiently and on time
  • Conducted regular performance reviews to monitor progress of individual employees
  • Maintained up-to-date records of inventory levels for efficient ordering and stocking purposes
  • Ensured compliance with company policies and relevant regulations
  • Identified training needs among staff members and organized relevant workshops accordingly
  • Resolved customer complaints promptly and professionally
  • Performed opening and closing duties as part of management team and handled cash management

Barista

San Churro
Chermside
09.2022 - 12.2022
  • Improved in my barista experience, learning different ways of making coffee's, both new and known to me
  • Took care of desserts, churros and coffees whilst in rushes, keeping things organized and tidy
  • Cleaning as I go
  • Operated cash registers to process customer payments
  • Provided excellent customer service by responding to inquiries quickly and professionally

Crew Trainer

Mcdonalds
Chermside
09.2019 - 12.2022
  • Greeted customers and handled payments, fulfilling over 1500+ orders per shift
  • Professionally addressed any customer complaints, escalating to management when requested
  • Maintained clean workstations by routinely sweeping, mopping, replenishing supplies and disposing of garbage
  • Took charge of what area I was rostered to work in; giving myself experience with leadership and great time management

Education

Highschool -

Sandgate District State Highschool
01.2017

Skills

  • Reliability
  • Critical Thinking
  • Coaching Techniques
  • Food Safety
  • Understanding
  • Fast Learner
  • Time management
  • Problem solving

Timeline

Cafe All Rounder

Merlo
09.2024 - 02.2025

Department Manager

Mcdonalds
09.2023 - 07.2024

Barista

San Churro
09.2022 - 12.2022

Crew Trainer

Mcdonalds
09.2019 - 12.2022

Highschool -

Sandgate District State Highschool

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