Aimee Mifsud
Melbourne,VIC
Summary
Personable and dedicated customer service representative with experience in industry as well as administration . Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Volunteer work
JW.ORG
01.2009 - 01.2023
- Door to door knocking spreading a positive message to ones i meet at the doors.
- Public speaking and teaching.
- Working alone, in teams or pairs on assignments.
- Hospitality: cooking\providing food , food handling for special events/conventions.
Customer Service
WOOLWORTHS
01.2021 - 01.2022
- Passed all customer service and saftey training
- Ensured helping customers find products as well as provide appropriate information of product knowledge.
- Worked with POS systems Cash handling as well as eftpos and gift card transactions.
- Handled customer complaints, rainchecks and general inquires at the service desk as well as sell tobacco products.
- Maintained a high level of customer care.
- Worked efficiently under pressure in a fast paced environment.
Beauty salon owner
CNE studios
01.2012 - 01.2016
- Responsible for daily operations of my establishment, including, marketing, profits, retail management and customer care, as well as delivering professional services.
- Provide a range of beauty services including, nails, waxing, eyelashes, tanning and makeup.
- Consistent working knowledge of beauty, wellness and cosmetic products.
- Excellent verbal and written communication skills.
- Professional appearance and a kind positive attitude.
- Accepting constructive criticism, and creating a welcoming atmosphere for clients
Education Support (Stephanie Alexander kitchen program)
Bacchus Marsh PS (volunteer base)
01.2023
- Organizing groups of children
- Mentoring and overseeing children’s work
- Demonstrating specific cooking skills for children to follow
- Helping children read and understand recipes, and undergo cooking / baking meals.
Office Administrator/sales
SFA Australia
01.2022
- Answering incoming calls and cold calling perspective clients.
- General office duties, filing, emails, purchase and maintain office supply inventories.
- Pitching Sales to perspective clients.
- Scheduled and coordinated meetings, appointments, and travel arrangements for supervisors.
- Greeted visitors and determined the appropriate point person and meeting time for their specific situations
Education
Beauty Therapy -
CNE Preston
01.2013
Commercial Cookery -
William Angliss institute
01.2012
Business Administration -
01.2011
Skills
- Working with others
- Easily Adaptable
- Attentive
- Communication
- Problem-solving
References
- Kym Raft, 5367 2745, BMPS
- Rod Mumby, 0421 629 022, JW.ORG
- Andre Pereira, 0434 443 041, Derrimut 247, National brand manager
- Sarah Robinson {personal reference) 0401 522 767
Certification
- Working with children check
Timeline
Education Support (Stephanie Alexander kitchen program)
Bacchus Marsh PS (volunteer base)
01.2023
Office Administrator/sales
SFA Australia
01.2022
Customer Service
WOOLWORTHS
01.2021 - 01.2022
Beauty salon owner
CNE studios
01.2012 - 01.2016
Volunteer work
JW.ORG
01.2009 - 01.2023
Beauty Therapy -
CNE Preston
Commercial Cookery -
William Angliss institute
Business Administration -
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