Aimee Pickett
Cannon Hill,QLD
Summary
Resourceful Recruitment Coordinator recognised for high productivity and efficiency in task completion. Skilled in candidate sourcing, interview coordination, and relationship building to foster positive interactions and outcomes. Excel at communication, problem-solving, and adaptability, ensuring seamless recruitment processes that meet organisational needs. Thrive in fast-paced environments, leveraging strong organisational skills to manage multiple priorities simultaneously.
Overview
8
8
years of professional experience
Work History
Recruitment Coordinator
Guidant Global
Cannon Hill, QLD
04.2024 - Current
- Collaborated with hiring managers to achieve hiring goals.
- Monitored and responded to inquiries on recruitment channels in a timely manner.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Set appointments and interviews for candidates via phone and email.
- Scheduled in-person interviews with hiring managers and coordinated travel arrangements as needed.
- Facilitated communication between hiring teams, agencies, and candidates, providing timely updates.
- Coordinated end-to-end recruitment processes to ensure smooth candidate experience.
- Facilitated the extension process for all contractors in the East and West for functions.
- Managed the recruitment process for new hires in the East and West, ensuring all necessary onboarding documents were completed accurately and on time.
- Created job postings and work orders in Fieldglass.
- Identified needs of customers promptly and efficiently.
MSP/Program Coordinator
Comensura
01.2022 - 04.2024
- Ensure all service channels are responded to in line with internal KPI/s and service level agreements
- Handled customer inquiries and suggestions courteously and professionally.
- Trained staff on operating procedures and company services.
- Administer the vendor Management System to ensure orders, bookings, work orders and extensions are managed in line with procedures
- Training of hiring Managers and Recruitment Suppliers on systems and processes
- Manages recruitment process of 10 councils in NSW, VIC and QLD in line with service level agreements.
- Processing time sheets, orders and managing contracts for temporary workers.
- Ensure compliance is managed appropriately.
- Manage the relationship with Comensura CNet team to ensure adherence to timelines and processes.
- Dispute resolution if required between customers and recruitment suppliers.
- Work collaboratively with business Partners to resolve complex issues.
- Work with Business Partner to ensure that all KPI/s and SLA/s are adhered to and assist in the delivery of results at the quarterly business Reviews.
- Identify and support development of process improvements.
- Answered constant flow of customer calls.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Operations Manager
PRJCT Fitness
03.2020 - 12.2021
- Ensured that all employees received proper training and resources to perform their jobs effectively.
- Developed and monitored key performance indicators KPIs for operations leading to improved efficiency.
- Developed and implemented comprehensive customer service strategy that improved customer satisfaction.
- Designed and implemented strength and conditioning programs that improved athletes/ overall fitness and performance.
- Led clients to achieve their fitness goals through goal setting, progress tracking and motivational coaching.
- Demonstrated excellent time management skills, completing all daily tasks within assigned time frame.
- Demonstrated strong problem solving skills by identifying and resolving complex technical issues.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Onboarded new employees with training and new hire documentation.
- Maintained professional demeanour by staying calm when addressing unhappy or angry clients.
- Improved safety procedures to create safe working conditions for workers.
Personal Trainer
Blacktown Aquatic Centre
01.2017 - 03.2021
- Trained clients during strength training, cardio vascular exercise, and stretching.
- Demonstrated proper technique for exercises to avoid injuries.
- Motivated clients to stay on track with fitness goals with positive and friendly approach.
- Assisted clients with personal fitness goals through realistic objectives.
- Explained exercise modifications and contraindicated movements to participants with history of injury.
- Developed, planned, and led personal and group fitness sessions as well as well-known specialty fitness programs.
- Educated clients on importance of proper nutrition to reach fitness objectives.
- Provided emergency first aid and CPR as needed.
Education
Diploma of Business
Australian Institute of Fitness Parramatta
Parramatta, NSW11.2016
Certificate III And IV in FItness
Australian Institute of Fitness Parramatta
Parramatta, NSW08.2016
High School Diploma -
St Marks Catholic College
Stanhope Gardens 10.2015
Skills
- Onboarding administration
- Problem solving
- Interview scheduling
- Job posting creation
- Customer service
- Onboarding coordination
- Attention to detail
- Complex Problem-solving
- Excel spreadsheets
- Fieldglass management
- Time management
- Calendar management
- Stakeholder communication
- Process improvement
Hobbies
Training and healthy habits, travelling and being outdoors such as going for walks with my dog and spending quality time with family and friends.
References
References available upon request.
Timeline
Recruitment Coordinator
Guidant Global
04.2024 - Current
MSP/Program Coordinator
Comensura
01.2022 - 04.2024
Operations Manager
PRJCT Fitness
03.2020 - 12.2021
Personal Trainer
Blacktown Aquatic Centre
01.2017 - 03.2021
Diploma of Business
Australian Institute of Fitness Parramatta
Certificate III And IV in FItness
Australian Institute of Fitness Parramatta
High School Diploma -
St Marks Catholic College
Similar Profiles
Isaak WolowskyIsaak Wolowsky
Warehouse operative at Guidant GlobalWarehouse operative at Guidant Global
Sandy Montes De Oca GarciaSandy Montes De Oca Garcia
Healthcare Customer Service Representativ at Guidant GlobalHealthcare Customer Service Representativ at Guidant Global
Forid UddinForid Uddin
Facilities Compliance Executive at Guidant GlobalFacilities Compliance Executive at Guidant Global