Aimee White

• Operational oversight of NSW & NTH QLD Head to Health IAR Services based in Cairns, Coffs Harbour and remote staff
• Acting Senior Service Manager
• Involvement in National/commonwealth HTH Communities of practice - Have been leading the way.
• Involvement in KPMG capability building workshops for Head to Health National phone directory
• Staff Management,
• Engagement and relationship building with Primary Health Networks and Local Health Districts
• Development of policy and procedures.
• Strategic Leadership - Currently working with PHN's to develop future state of HTH Phone Service in NSW and enhance consumer journey
• Analyzed service reports to identify areas of improvement, including developing together with PHNS reporting for this program type and development of Mitel reporting systems
• Knowledge of Stepped care services and experience in management of suicide prevention programs

• Co-ordinate Healthy Minds Program and Mental Health Nursing Service including managing over 200 contractors.
• Contract Management and monitoring program accountabilities.
• Identified and resolves project issues and mitigated risks, reducing challenges and improving service results.
• Co-ordinate Training and events across Mid North Coast region.
• Reporting to Directors internally, analyzed project data to identify trends and areas for improvement.
• Meeting targets and KPI's.
• MDS Data Uploading, auditing and error corrections.
• Developed and deepened relationships with key stakeholders.

Previous roles include;

Supervisor - GIO Insurance Mid North Coast

Branch Manager - Horizon Credit Union

Allied Health Assistant - Greater Souther Area Health

Owner Operator Small Business