Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Aimee Sunshine Collins

Schofields,NSW

Summary

Well-qualified financial systems leader offering demonstrated skill and success in managing internal accounting processes, improving controls and strengthening systems for optimal performance. Proficient in all aspects of accounting, including accounts payable and receivable, budget administration and payroll. Gifted in building and leading solid teams to handle high-volume operations with consistency, accuracy and full compliance with regulatory requirements.

Overview

14
14
years of professional experience

Work History

Branch Manager & Administration Officer

Licences 4 Work
07.2022 - 01.2024
  • Leading a medium sized team of Customer Services Officers and Trainers both permanent and casual, directing directly to the Regional Manager and other Senior Managers, including the Director on a day to day Basis
  • Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded
  • Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support
  • Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly
  • Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance
  • Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth
  • Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation
  • Drove cross-selling efforts by collaborating with various departments within the organization to maximize revenues from existing clients
  • Implemented effective sales strategies to achieve branch targets and exceed expectations consistently
  • Maintained friendly and professional customer interactions with all stakeholders.

NSW Billing Officer

Suez - Recycling and Waste Management
12.2016 - 12.2021
  • Processing a high volume of drivers runsheets for invoicing, printing and balancing RCTI reports after processing to ensure a high level of accuracy
  • Meet Weekly, Bi Monthly and End of Month Deadlines
  • Distributing invoices to customers and vendors in a timely and professional manner
  • Developed strong working relationships with clients' accounts payable departments, fostering trust and collaboration on billing matters
  • Collaborated with sales and accounting departments to resolve discrepancies, improving overall financial performance
  • General Administration Duties: Assisting the Billing Manager and Site Manager with Day to Day Tasks, Greeting Clients, Answering the Phone, Attending to Queries, Mail Distribution
  • Assisted in financial audits, ensuring accuracy and compliance with regulations throughout the billing department
  • Demonstrated a commitment to continuous improvement by participating in relevant training and professional development opportunities.

Finance Officer/ Housing Manager

Homes North Community Housing Company Ltd.
06.2015 - 09.2016
  • Tenancy and Property Management
  • Casework; One on One Consultations with Clients
  • Referring Clients to Appropriate Services
  • Entering Debit Notes for Tenant Invoices (e.g
  • Land Rates, Water and Electricity)
  • Debt Recovery, including Tenants Arrears
  • Accounts Payable and Receivable
  • Processing Invoices for Contractors, Housing Properties and Office Expenses
  • Allocating and Paying invoices by EFT (Bank Deposits), BPAY and Cheque
  • Generating, Reconciling and Printing Finance Reports
  • Bank Reconciliations and Petty Cash Reconciliation
  • General Administration Duties - Answering Phones, Mail Duty, Record Keeping & Filing
  • Preparation for Board Meetings including Documents and Catering
  • Monthly and Quarterly Reporting to the Finance Manager and CEO
  • Event/Meeting Co-ordination
  • Training New and Current Staff
  • Data Entry (Kypera and Excel).

Administration Assistant

North and North West Community Legal Service - Speedie Staff Solutions
03.2015 - 05.2015
  • Scheduling Appointments for Solicitors
  • Client Record Keeping
  • Data Entry, Transmitting and Printing Data Reports
  • Email/Mail Management - Incoming and Outgoing
  • Petty Cash including Reconciliation
  • Administration Duties - Opening/Closing Premises, Filing, Copying Scanning, Ordering Stock
  • Customer Service - Face to Face and Telephone Enquiries.

Recreation and Activities Officers

Wenonah Lodge Aged Care Facility
06.2014 - 07.2014
  • Planning and Coordinating Daily Activities
  • Administration Duties: Filing, Data Collection, Telephone
  • Promoting Independence through Physical and Mental Activities
  • Work Health and Safety Practices
  • One on One Resident Consultations.

Administration/ Accounts Clerk

Veronica Nursing Home - Terrigal Grosvenor Lodge
04.2013 - 08.2013
  • Residents Billing and Receipting
  • Payroll
  • Staff Rosters
  • Residents Admissions and Discharges
  • Money Handling - Daily Banking
  • Administration Duties
  • Filling/Archiving
  • Telephone Enquires
  • Data Entry
  • Assisting with Residents Needs
  • Customer Service.

Administration Officer/ Accounts Payable

Finance Department - Westmead Children's Hospital
07.2012 - 03.2013
  • Acting Supervisor
  • Managing Hospital and Doctors Accounts
  • Training new co-workers
  • Billing and Receipting
  • Administration Duties
  • Customer Service
  • Processing Payments
  • General Enquiries
  • Training New Staff/Co-workers.

Administration Officer

Human Resources - Westmead Children's Hospital
04.2011 - 02.2012
  • Managing Advertising Accounts
  • Processing National Criminal Record Checks
  • Processing Working with Children Checks
  • Managing Employees Vaccination Records
  • General Recruitment - eMercury
  • General/Telephone Enquires
  • Administration Duties - Filling, Stocking, Copying/Scanning.

Medical Secretary

Lake Haven Medical and Dental Centre
09.2009 - 04.2011
  • Patient Billing and Receipting; including Managing Medicare/Private/Health Fund Accounts
  • Accounts Receivable and Payable
  • Scheduling Patient Appointments whilst considering Triage priorities
  • Personal Assistant to Selected Doctors and Dentist
  • Managing Patient Records and attending to Customer Enquires
  • Training New Co-Workers.

Administration Assistant and Cleaner

Discover the World Marketing
01.2008
  • General Administrative Duties
  • Filing and Scanning Documents
  • Customer Service
  • Cleaning Duties - Vacuuming, Window Washing etc.

Education

Certificate III - Business Administration (Medical)

University of New England
01.2011

Certificate II in Business - Statement of Attainment

ET Australia
06.2009

CGEA Cert II General Education for Adults

ET Australia
06.2009

Skills

  • Experience in using Microsoft, Excel, Outlook, CRMs, Axcelerate, Trimicro, Hosbil, PBRC, Best Practice, Pracsoft, Supero, eMercury, CLSIS, Kypera Finance and Housing, TMS, CuteFTP (HTML), Console and Oasis
  • Excellent customer service skills, ability to interact effectively with a diverse range of individuals
  • Maintain legal and ethical work practices, including commitment to privacy and confidentiality
  • Trustworthy, dedicated, persistent, a quick learner, precise and accurate
  • Willing to learn new things and undergo any company training available
  • Able to cope well under pressure and use own initiative and judgments to solve problems
  • Strong communication skills both verbal and written
  • Respective and conscious of the rights of others, committed to providing a high level of customer service
  • Effective worker both as part of a team and independently without the need for direct supervision
  • Ability to work in accordance with all relevant legislations and acts

References

  • Beau-Ella Barbe Messerli, Branch Manager - Licences 4 Work, 0428718727
  • Belinda Porter, NSW Billing Manager - Suez Recycling and Waste Management, 0412737171
  • Neil Scholes-Robertson/ Ainslie Jones, Business Service Manager/ Finance & Payroll Officer - Homes North Community Housing Co. Ltd., 02 6772 5133
  • Sandy Watt, Coordinator - North and North West Community Legal Service
  • Matthew Peters, Facility Manager - Veronica Nursing Home – Terrigal Grosvenor Lodge

Timeline

Branch Manager & Administration Officer

Licences 4 Work
07.2022 - 01.2024

NSW Billing Officer

Suez - Recycling and Waste Management
12.2016 - 12.2021

Finance Officer/ Housing Manager

Homes North Community Housing Company Ltd.
06.2015 - 09.2016

Administration Assistant

North and North West Community Legal Service - Speedie Staff Solutions
03.2015 - 05.2015

Recreation and Activities Officers

Wenonah Lodge Aged Care Facility
06.2014 - 07.2014

Administration/ Accounts Clerk

Veronica Nursing Home - Terrigal Grosvenor Lodge
04.2013 - 08.2013

Administration Officer/ Accounts Payable

Finance Department - Westmead Children's Hospital
07.2012 - 03.2013

Administration Officer

Human Resources - Westmead Children's Hospital
04.2011 - 02.2012

Medical Secretary

Lake Haven Medical and Dental Centre
09.2009 - 04.2011

Administration Assistant and Cleaner

Discover the World Marketing
01.2008

Certificate III - Business Administration (Medical)

University of New England

Certificate II in Business - Statement of Attainment

ET Australia

CGEA Cert II General Education for Adults

ET Australia

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Aimee Sunshine Collins