Aimi Zuria Othman
Austral,NSW
Summary
Reliable Picker Packer with experience in fast-paced warehouse environments. Known for accuracy in order pulling, packing, and shipment preparation. Strengths include strong organizational skills, ability to work under pressure, and commitment to meeting tight deadlines. Previous roles involved improving warehouse efficiency and maintaining high levels of inventory accuracy. Hardworking and punctual professional works in fast-paced, physically-demanding jobs while standing and moving for long hours. Physically fit and diligent with strong commitment to team and business success. Focused on exceeding productivity and service objectives every day. Efficient Picker Packer with specialization in maintaining high productivity levels and completing tasks efficiently.
Efficient Billing Clerk known for maintaining high productivity levels and ability to complete tasks swiftly. Specialize in data entry, invoice management, and customer service, ensuring accuracy and timeliness in billing processes. Excel in communication, problem-solving, and organizational skills, contributing to streamlined operations and enhanced customer satisfaction. Efficient billing and posting clerk with background in managing accurate and timely billing processes, including invoices and account statements. Possess strong organizational skills and adept at data analysis to ensure billing accuracy, leading to improved customer satisfaction. Proven track record in streamlining procedures for more efficient workflow and reducing discrepancies in financial postings.
Overview
17
17
years of professional experience
Work History
Picker Packer
Agrico Produce
Hillston, Nsw
07.2022 - 01.2025
- Maintained cleanliness of work area, equipment and supplies used in picking process.
- Assembled boxes or other containers for packing goods prior to shipment.
- Cleaned and organized aisles, work stations, and floors to promote operational productivity.
- Organized stock on shelves in an orderly fashion for efficient retrieval.
- Discarded bad potatoes that did not meet standards.
- Completed day-to-day duties accurately and efficiently.
- Packed harvested produce into crates or boxes according to established procedures.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
HR Admin Cum Senior Billing Clerk
Georgetown Specialist Hospital
Georgetown, Pulau Pinang
11.2016 - 08.2019
- Performed insurance verification, pre-certification and pre-authorization.
- Submitted claims to insurance companies and researched and resolved denials and explanations of benefit rejections.
- Developed processes to improve efficiency and accuracy of billing process.
- Trained new team members on company policies and accounting systems to keep team operations productive and efficient.
- Accurately input procedure codes, diagnosis codes and patient information into billing software to generate up-to-date invoices.
- Completed efficient drop and bulk filing to maintain well-organized and easily accessed systems
- Investigated past due invoices and delinquent accounts to generate revenues and reduce number of unpaid and outstanding accounts.
- Assisted with other administrative tasks as assigned.
- Answered customer invoice questions and resolved issues discovered during invoicing and collection process.
- Submitted claims to insurance companies.
- Performed filing duties including sorting incoming mail, maintaining filing system, and organizing documents.
- Created and maintained internal job descriptions and postings to accurately reflect roles.
- Guided new hires through orientation and onboarding and explained documentation requirements to facilitate HR process.
- Interviewed job applicants to obtain and verify information for screening and evaluation.
- Explained company personnel policies, benefits and procedures to employees or job applicants.
- Prepared documentation required for workers' compensation claims or unemployment benefits applications.
- Evaluated resumes of potential candidates for open positions within the organization.
- Managed recruitment processes, including posting job ads, screening applications, and coordinating interviews.
- Assisted with payroll processing by entering data into system and issuing paychecks.
- Provided support to the HR department by preparing documents, updating databases and organizing files.
- Assisted with payroll preparation by collecting timekeeping information and processing reports.
Senior Billing Clerk
Pantai Hospital Penang
Bayan Lepas, Pulau Pinang
11.2011 - 09.2016
- Submitted claims to insurance companies.
- Answered customer questions to maintain high satisfaction levels.
- Generated and distributed month-end statements for customers and resolved related concerns.
- Performed insurance verification, pre-certification and pre-authorization.
- Performed filing duties including sorting incoming mail, maintaining filing system, and organizing documents.
- Reviewed customer files to make sure all documentation was complete and accurate.
- Accurately input procedure codes, diagnosis codes and patient information into billing software to generate up-to-date invoices.
- Processed invoices and payments accurately and promptly.
- Developed processes to improve efficiency and accuracy of billing process.
- Submitted claims to insurance companies and researched and resolved denials and explanations of benefit rejections.
- Leveraged billing systems and tools to prepare and distribute customer invoices based on billing criteria.
- Processed invoice payments and recorded information in account database.
- Investigated and responded to customer inquiries related to billing issues.
- Trained new team members on company policies and accounting systems to keep team operations productive and efficient.
- Maintained historical records by microfilming and filing documents.
- Entered procedure codes, diagnosis codes and patient information into billing software to facilitate invoicing and account management.
Clerk
Pertiwi Dagang Security Sdn BHd
Bayan Lepas, Pulau Pinang
12.2007 - 07.2011
- Developed organizational filing systems for confidential customer records and reports.
- Answered telephones, directed calls, and took messages.
- Created memos, letters, emails, reports, presentations as requested by management.
- Answered customer inquiries via phone and email.
- Supported office clerical functions using word processing and other software, email and office machines.
Education
Some College (No Degree) - Business Administration And Management
Shahputra College
Pahang06-2005
High School Diploma -
Alma High School
Pulau Pinang12-2002
Skills
- Item selection
- Box building and packing
- Time management
- Packing materials
- Workload prioritization
- Order picking
Timeline
Picker Packer
Agrico Produce
07.2022 - 01.2025
HR Admin Cum Senior Billing Clerk
Georgetown Specialist Hospital
11.2016 - 08.2019
Senior Billing Clerk
Pantai Hospital Penang
11.2011 - 09.2016
Clerk
Pertiwi Dagang Security Sdn BHd
12.2007 - 07.2011
Some College (No Degree) - Business Administration And Management
Shahputra College
High School Diploma -
Alma High School