Ainash Toxanbayeva
Perth,WA
Summary
Dynamic and experienced Business Analyst with over 6 years of experience in delivering exceptional value through expert analysis, strategic insight, and skillful stakeholder engagement. Proficiently translated complex program needs into clear and detailed business requirements, improving project understanding and facilitating process optimization through complex process flow diagrams. Detail-oriented Business Analyst with 6 years of experience conducting analysis and research to come up with solutions to common business problems. Polished in formulating business improvement strategies and overseeing new technology and system implementation. Commercially-aware professional with in-depth knowledge of computing systems and project management techniques.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Business Analyst
DataArt Solutions
New York, USA
04.2022 - 10.2023
- Recruited into a hybrid role that combines business analysis with product ownership
- Actively contributed to a Medical Project involving the development of a digital healthcare application designed to improve the lives of individuals with musculoskeletal conditions
- Productively facilitated numerous workshops and meetings, demonstrating exceptional proficiency in eliciting requirements, clarifying business objectives, and resolving conflicts or ambiguities
- Effectively led project teams by taking ownership of requirements throughout the project lifecycle, managing the scope of work, making necessary changes to requirements and conducting thorough reviews of finished products, ensuring smooth project delivery and client satisfaction
- Efficiently bridged the gap between commercial and technical departments by translating complex technical terminology into terms understandable to non-technical stakeholders and communicating business requirements to technical specialists
- Collaborated closely with developers to design technical solutions, with a strong focus on enhancing user experience and system functionality
- Achieved a standardization rate of 89% for technical documentation compliance with Medical Device Regulations (MDR) for new product launches in Europe.
Business Analyst
Chevron
Atyrau, Kazakhstan
12.2020 - 03.2022
- During oil facility maintenance operations, played a key role in developing a plan for management to verify that incoming employees received the COVID-19 vaccine, effectively reducing the risk of the potential spread of infection
- Engaged in the evaluation of emerging technology solutions, thoroughly assessing their alignment with both present and future business goals
- Demonstrated proficiency in identifying, researching, evaluating, and proposing innovative solutions
- Improved Agile thinking in software development and proficiency in Scrum and/or Kanban methodologies, as well as proficiency in analytical tools such as stakeholder analysis, content analysis, data mapping, and creating Power BI dashboards.
Digital Marketing Analyst
Stratford International Centre
Kuala Lumpur, Malaysia
01.2017 - 11.2020
- Effectively developed a global education platform/learning management system with a cross-functional team serving students from Kazakhstan, Russia, Ukraine, Belarus, Kyrgyzstan, Uzbekistan, Tajikistan, Japan, Korea, China, Indonesia, Thailand, Saudi Arabia, Egypt, Somalia, Yemen and Algeria
- The platform facilitates English language learning with the help of qualified tutors from the USA and Australia
- Provided valuable guidance to Product Owners during the process of defining product functionality, focusing on improving customer and user experience
- Demonstrated capability to effectively oversee various stakeholders from Japan, Korea, and China, representing different organizational levels and functions.
Business Analyst
Bureau of National Statistics
Astana, Kazakhstan
03.2012 - 08.2016
- Co-lead a metadata project that improved data quality and accuracy
- Compiled accurate and concise documentation and requisitions to include gathering business requirements for product features and various projects
- Effectively drafted technical specifications that optimized development workflows.
Education
Bachelor of Information Technology in Mathematical Computer Modelling -
National Technical University
01.2011
Skills
- Microsoft Office 365: Word, Excel, Power Point, One Note, SharePoint, Power Apps, OneDrive, Power BI, Microsoft Teams
- Agile Project Management tools: Azure DevOps, Jira, Confluence, Trello, Asana, Mondaycom, Miro, Draftio, LucidChart, Figma
- Marketing Analytics: Air table, Google Analytics, Facebook Insights
- Competitive Analysis
- Strategic Planning
- Customer Needs Assessment
- Requirements Gathering
- Operations Analysis
- Data Mapping
- Workflow Analysis
- Business Planning
- Gap Analysis
- CRM Systems
- Search Engine Optimization
- Product Management
- User Acceptance Testing
- Stakeholder Management
- Consulting
Certification
- Certified Business Analysis Professional (CBAP) Certification Preparation: earned 35 hours Professional Development. ID: 653730
- Agile at Work: Planning with Agile User Stories
- Product Management first steps
- Agile Manual and Automation Testing
Techniques
- Stakeholder Analysis
- Backlog Management
- Brainstorming
- Root Cause Analysis
- GAP Analysis
- SWOT Analysis
- Business Cases
- Data Flow Diagrams
- Data Modelling
- Document Analysis
- Estimation
- Focus Group
- Functional Decomposition
- Interface Analysis
- Interview
- Mind Mapping
- Prioritization
- Prototyping
- Use Case Diagrams
- Sequence Diagrams
- Workshops
Knowledge Areas
- Business Analysis Planning and Monitoring
- Strategy Analysis
- Elicitation And Collaboration
- Requirements Analysis and Design Definition
- Requirements Life Cycle Management
- Solution Evaluation
Timeline
Business Analyst
DataArt Solutions
04.2022 - 10.2023
Business Analyst
Chevron
12.2020 - 03.2022
Digital Marketing Analyst
Stratford International Centre
01.2017 - 11.2020
Business Analyst
Bureau of National Statistics
03.2012 - 08.2016
Bachelor of Information Technology in Mathematical Computer Modelling -
National Technical University
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