I have a strong customer service focus and with my great interpersonal skills, i go above and beyond to achieve the desired outcome for my customers.
i have a "can do" attitude and i am extremely reliable. I always present professionally and will be an asset to your business.
Overview
8
8
years of professional experience
Work History
Barista /Customer Service
Kicco
McLaren Vale
05.2017 - 03.2021
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
Cleaned counters, machines, utensils and seating areas daily.
Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
Production Line Worker / QA 2IC
Torresan Estate McLaren Vale
McLaren Vale
03.2021 - 11.2022
Boxed, labeled and transported items to support assembly operations.
Assisted quality assurance by inspecting items and removing defective parts.
Performed hand-finishing of final products after assembling component parts for items.
Inspected extruded product for appearance and size defects according to specifications.
Maintained organized work area by cleaning and removing hazards.
Inspected finished products for quality and adherence to customer specifications.
Monitored employee actions for adherence to safety procedures.
Kitchen Hand / Customer Service
Fox Creek Wines
McLaren Vale, SA
11.2021 - Current
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Chopped vegetables, cut up fruit and prepared sauces when kitchen staff was busy.
Made food according to standard recipes with requested changes for customer satisfaction.
Cafe All Rounder
Adisi
Noarlunga Centre
11.2022 - 06.2023
Operated cash registers to process customer payments.
Ensured all equipment was maintained in proper working order according to manufacturer's instructions.
Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
Followed safety procedures while operating machinery such as grinders and espresso machines.
Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
Barista
Kicco
Marion
07.2023 - 06.2024
Maintained a clean and well-stocked work area throughout shifts.
Closed store by counting money at end of shift, restocking shelves and cleaning work areas.
Inspected coffee brewing equipment to ensure proper functioning.
Performed regular maintenance on coffee machines, grinder, espresso makers and other related equipment.
Developed effective relationships with customers through friendly interactions and excellent product knowledge.
Supervised and trained baristas to ensure adherence to company policies and procedures.