Summary
Overview
Work History
Education
Skills
Accomplishments
References
Hobbies and Interests
Timeline
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Ainsley Arnold

Golden Grove,SA

Summary

Team Supervisor oversees staff, resolves complaints and enforces disciplinary action to maintain a high level of productivity. Demonstrates planning, leadership, and organisation skills to adapt in fast-paced environment with changing priorities. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments and organizing mail to facilitate office communication.

Overview

7
7
years of professional experience

Work History

Team Supervisor

GOLDEN GROVE WOOLWORTHS
11.2019 - Current
  • Can legally operate MHE equipment safely and efficiently to prevent damage to items and avoid injuries.
  • Maintained understanding of overall business goals, tailoring new hires and continuing training towards reaching prescribed targets.
  • Self-motivated, fast-paced and adaptive to new environments.
  • Motivating and supervising employees while providing support and guidance.
  • Work flexible hours across night, weekend and holiday shifts.
  • Built relationships with customers to encourage good experiences and connections.
  • Operate cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Refilled and rotated items on shelves to maintain well-stocked inventory.
  • Obtained training in all departments, thus being flexible and open to learning.

Crew Member

MCDONALDS
05.2017 - 10.2019
  • Memorised over 30 menu items and seasonal specials to give customized recommendations to customers.
  • Worked front counter, drive-thru and McCafe.
  • Warmly greeted new and returning customers to develop good relationships, resulting in positive reviews and customer loyalty.
  • Operated POS system to accurately enter orders and process payments.
  • Consistently stayed within the targeted KPI's and OEPE's, boosting the restaurants statistics.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Worked well with teammates and accepted coaching from management team.
  • Cleaned and maintained all areas of restaurant to meet the National Food Safety standards and promote a clean image.

Education

Actor Graduate - Film And Video

ACTORS INK
Adelaide, SA
12.2024

CERT III IN BEAUTY THERAPY - Beauty Therapy

TAFE SA
Elizabeth, SA
12.2022

Skills

  • Food Safety Certificate
  • RSA Certificate
  • Barista Certificate
  • Electric Pallet Jack and Walkie Stalker Operation
  • Flexible and Adaptable
  • Microsoft Word, PowerPoint, Excel, and Office Software Proficiency
  • Team building
  • Excellent Telephone Etiquette
  • Data Entry and File Management

Accomplishments

  • Promoted to Shift Supervisor of the Fresh Convenience department after 1 year.
  • Won Employee of the Month in 2022.
  • Awarded for my latte art in 2019.

References

  • Ivanka Hamblen, Store Manager, Golden Grove Woolworths,
  • Luke Holmes, Nightfill Manager, Golden Grove Woolworths, 0432 158 180
  • Alanna Davis, Fresh Convenience Manager, Golden Grove Woolworths, 0431 724 982

Hobbies and Interests

  • Acting
  • Horse Riding
  • Self-care and Beauty therapy
  • Going to the gym
  • Video games

Timeline

Team Supervisor

GOLDEN GROVE WOOLWORTHS
11.2019 - Current

Crew Member

MCDONALDS
05.2017 - 10.2019

Actor Graduate - Film And Video

ACTORS INK

CERT III IN BEAUTY THERAPY - Beauty Therapy

TAFE SA
Ainsley Arnold