Summary
Overview
Work History
Education
Skills
Timeline
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AINSLEY MCCARTHY

Summary

I am a recent high distinction graduate of the Bachelor of Arts, majoring in Psychology and Politics, and am due to begin my Postgraduate studies in Psychology at the beginning of 2024. I am specifically looking to immerse myself in within a private practice environment, as I hope to pursue a career in counselling psychology. My experience as a retail manager and operations manager adds a unique dimension to my skillset which I believe will make me a valuable addition to your team.

Overview

4
4
years of professional experience

Work History

Retail Manager

Bon Emil
07.2022 - 08.2023
  • Oversaw daily boutique operations
  • Managed team of 6 sales associates, providing leadership, guidance, and performance feedback to drive sales and enhance customer service.
  • Monitored inventory levels, conducted regular stock assessments, and placed replenishment orders to ensure product availability and minimise stockouts.
  • Conducted staff training and development sessions to enhance product knowledge, sales techniques, and customer engagement.
  • Analysed sales data and performance metrics to identify trends, opportunities, and areas for improvement, adjusting strategies accordingly.

Operations Manager

Project Bravo Group
09.2021 - 03.2022
  • Ensured operational activities remained on time and within defined budget.
  • Researched operational opportunities and performed cost-benefit analyses.
  • Liaised with suppliers to negotiate pricing and coordinate deliveries.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Developed systems and procedures to improve operational quality and team efficiency.

Retail Supervisor /Customer Care Specialist

Homebodii
11.2019 - 08.2021
  • Used exceptional communication to connect with customers, assess needs and present solutions.
  • Conducted training and mentored team members to promote productivity and commitment to friendly service.
  • Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
  • Oversaw daily boutique operations

Education

Bachelor of Arts - Psychology / Politics

The University of Melbourne
07.2023

Skills

  • Knowledge of psychological concepts and treatments
  • Highly efficient organisational, and time management skills
  • Strategic planning and scheduling skills
  • Client service oriented
  • Strong verbal and written communication skills
  • High levels of professionalism adaptability
  • Computer literacy skills

Timeline

Retail Manager

Bon Emil
07.2022 - 08.2023

Operations Manager

Project Bravo Group
09.2021 - 03.2022

Retail Supervisor /Customer Care Specialist

Homebodii
11.2019 - 08.2021

Bachelor of Arts - Psychology / Politics

The University of Melbourne

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AINSLEY MCCARTHY