Ainsley Wadwell
Innisfail,QLD
Summary
Dynamic and reliable, I excel in high-pressure environments, ensuring customer satisfaction through exceptional service and a solid knowledge of beverages and gaming. Skilled in multitasking and fostering positive relationships, I consistently contribute to team success and customer loyalty.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Bartender
Centenary Hotel
08.2023 - 05.2024
- Served customers with beverage's such as alcohol, coffee and soft drinks.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently performed opening and closing duties, setting up for incoming shift, according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Waitress
Obj’s Sports Bar
09.2022 - 08.2023
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Barista
Taffy’s Cafe
05.2021 - 06.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Recommended products based on solid understanding of individual customer needs and preferences.
Education
High School Diploma -
Tropical North Learning Academy - Smithfield State High School
Cairns2020
Skills
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable
- Outgoing Personality
- Cash Register Operation
- Coffee making
Certification
RSA
RSG
Certificate 1 in financial literacy
Timeline
Bartender
Centenary Hotel
08.2023 - 05.2024
Waitress
Obj’s Sports Bar
09.2022 - 08.2023
Barista
Taffy’s Cafe
05.2021 - 06.2023
High School Diploma -
Tropical North Learning Academy - Smithfield State High School
RSA
RSG
Certificate 1 in financial literacy
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