Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Ainsley Williams

Newcastle,NSW

Summary

Accomplished professional with a proven track record at Glencore, enhancing operational efficiency and safety. Expert in crisis management and empathetic support, as demonstrated at Lifeline. Skilled in mentoring with a focus on staff development and productivity improvement. Studying Holds a Criminology Degree at Charles Sturt University and is a Certified Equal Opportunity Officer, blending strong analytical skills with compassionate communication.

Overview

24
24
years of professional experience

Work History

Coal Seam Driller

Glencore
01.2018 - 11.2023
  • Reduced downtime through proactive maintenance and timely repair of drilling equipment.
  • Improved safety on the rig by enforcing strict adherence to safety protocols and conducting regular safety drills.
  • Supervised drill site setup, ensuring proper installation and alignment of drilling equipment for maximum operational efficiency.
  • Supported management of all drilling and rig move operations

Telephone Crisis Supporter

Lifeline
08.2014 - 03.2017
  • Maintained a high level of professionalism while managing sensitive and confidential information.
  • Enhanced caller satisfaction by providing empathetic and compassionate support during crisis situations.
  • Increased caller trust by building rapport through empathy, understanding, and non-judgmental communication.
  • Contributed to a safe and supportive work environment by participating in regular debriefing sessions with peers and supervisors.

Truck Trainer Coal Mining

Thiess Mining
02.2000 - 10.2013
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Provided one-on-one mentoring to help individuals reach their full potential within the organization.
  • Coached employees on best practices, providing constructive feedback to support their professional growth.
  • Monitored and reported trainee progress, introducing new learning tools to address individual needs.

Education

No Degree - Criminology

Charles Sturt University
Parramatta
03.2026

Skills

  • Safety trained
  • Lifeline, listen to participants in crisis
  • Lifeline: Suicide Prevention
  • Cert 11 in Business BSB20101
  • CSU Criminology Degree present
  • Certified Equal Opportunity Officer

Additional Information

Mick Buffier • Director of Minerals Council • Associate of Coal Industry Advisory Board at The International Energy Agency (IEA).

E • Mick.Buffier@glencore.com P * (02) 8247 6300

Gary Wills • General Manager Operations and Commercial Whitehaven Coal

P • 0429 900 814

Industry Award

Industry National Association of Women in Construction 2003

Harness Racing Perth: Fastest Female Over 1700 metres 1991

Timeline

Coal Seam Driller

Glencore
01.2018 - 11.2023

Telephone Crisis Supporter

Lifeline
08.2014 - 03.2017

Truck Trainer Coal Mining

Thiess Mining
02.2000 - 10.2013

No Degree - Criminology

Charles Sturt University

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Ainsley Williams