Ain Yasmine Tajul Azhar
Balga, WA,WA
Overview
7
7
years of professional experience
1
1
Certification
Work History
Office Cleaner
Koala Storage
12.2023 - Current
- Dusted and polished furniture, surfaces and equipment. to remove dust and grime.
- Cleaned desks, office equipment, walls, files, ledges, and countertops by dusting surfaces.
- Sanitized office spaces bathrooms and kitchens to maintain hygienic work environment for employees and visitors.
- Maintained high standards of cleanliness with thorough restroom sanitation, including scrubbing toilets, sinks, and floors.
- Contributed to a healthy work environment by sanitizing frequently touched surfaces like doorknobs, light switches, and countertops.
- Vacuumed and mopped floors to remove dirt and debris and maintain clean and safe work environment.
- Used time management and efficient cleaning methods to meet deadlines.
- Emptied trashcans and transported waste to collection areas.
- Enhanced workplace cleanliness by diligently performing daily cleaning tasks such as vacuuming, mopping, and dusting.
- Disinfected high-touch surfaces, doorknobs and light switches to prevent spread of germs and illness.
- Organized storage areas, closets and filing cabinets to prevent buildup of clutter.
- Disinfected microwaves, coffee makers and refrigerators to prevent spread of germs and bacteria.
- Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Maintained optimal supply levels to meet daily and special cleaning needs.
Support Worker
Aged Care And Disability Services
03.2023 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Kept clients engaged in social networks and communities for personal health and growth.
- Facilitated community integration for clients by organizing social outings, recreational activities, and educational opportunities.
- Visited home environments to help clients develop comprehensive life, technical and job skills.
- Assisted clients in developing and setting realistic goals to promote positive change.
Food Delivery Driver
Uber Eats
01.2021 - 01.2023
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
- Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
- Utilized GPS systems effectively for accurate routing and delivery time estimates.
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
- Navigated efficiently through various routes for timely food deliveries.
- Followed traffic laws during delivery for safety of pedestrians and other vehicles.
- Enhanced customer satisfaction by delivering orders promptly and accurately.
- Served customers promptly by smoothly collecting and delivering high volume of orders.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
- Kept delivery vehicle clean and neat to maintain company's professional reputation.
- Collaborated with restaurant staff to confirm order accuracy before delivery.
- Developed strong relationships with restaurant partners to promote seamless order pickups and dropoffs.
- Recorded detailed notes on special delivery instructions or requests from customers, ensuring personalized service.
- Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
- Maintained vehicle cleanliness and functionality, ensuring a positive customer experience.
- Addressed issues and resolved customer complaints to establish trust and reliability.
- Increased repeat business by providing friendly and professional service to customers.
Picker Packer
Farmers
01.2017 - 01.2022
- Scanned packages and boxes and moved to loading dock for shipment.
- Enhanced order accuracy by carefully picking and packing items per customer specifications.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Pulled orders quickly to maintain demanding productivity goals.
- Checked packing slips and other documentation to appropriately box items requested by clientele.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Prepared orders for shipment by inserting associated paperwork, tagging boxes, and scanning barcodes to upload package data to tracking system.
- Protected materials for transport by correctly packaging products in boxes and crates.
- Maintained warehouse cleanliness and safety, conducting regular inspections to prevent hazards or accidents.
- Consistently met daily quotas while maintaining high-quality standards in product handling during the picking process.
- Demonstrated ability to multitask while maintaining attention to detail, resulting in more accurate order fulfillment rates over time.
- Collaborated with team members to improve overall productivity and meet tight deadlines in a fast-paced environment.
- Demonstrated adaptability during peak season periods by quickly adjusting to increased workloads and demands.
- Achieved production targets by maintaining high productivity levels and communicating with team members regarding orders and fulfillment.
- Improved efficiency within the team by sharing knowledge of optimal picking routines.
Education
Diploma In Tourism Management - Tourism Management
Kuala Lumpur Metropolitan University
Malaysia03.2017
Skills
- Office Organization
- Heavy Lifting
- Strong Work Ethic
- Sweeping and Mopping
- Daily living support
- Housekeeping tasks
- Health and safety awareness
- Emotional Support
- Mobility Assistance
- Transportation Assistance
- Warehouse Organization
- Order Picking
- Packing Efficiency
- Stock replenishment
- Load Lifting
- Quality Control
- Pallet arrangement
- Customer Service
- Quick Learner
- Time Management
Certification
Age cared and disability
Languages
Malay
Native or Bilingual
English
Full Professional
Timeline
Office Cleaner
Koala Storage
12.2023 - Current
Support Worker
Aged Care And Disability Services
03.2023 - Current
Food Delivery Driver
Uber Eats
01.2021 - 01.2023
Picker Packer
Farmers
01.2017 - 01.2022
Diploma In Tourism Management - Tourism Management
Kuala Lumpur Metropolitan University
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