Aira Alvarez
Arncliffe,Australia
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
2
2
years of professional experience
Work History
Community Associate
The Work Project (Sydney) Pty Ltd
05.2024 - Current
- Facilitated community engagement programs to enhance member collaboration and networking opportunities.
- Managed member inquiries and provided exceptional customer service to maintain high satisfaction levels.
- Developed promotional materials to increase awareness of community initiatives and events.
- Assisted in onboarding new members, providing orientation sessions that fostered community integration.
- Performed administrative tasks, including scheduling, filing, and record-keeping, maintaining an organized and efficient work environment.
- Provides concierge services to the building tenants and act as community associate for members in the office space.
Concierge
Jones Lang La Salle (The Quantum Terminal)
06.2022 - 11.2023
- Provide a warm and friendly welcome to all tenants and visitors to the building.
- Maintain the premises in neat and good working conditions.
- Issue access passes and visitor passes to members and event clients.
- Provide event support for internal and external clients.
- Report and escalate necessary building issues.
- Provide help and support for community events.
- Do admin work and other duties as required by the Centre Manager.
Crew Member
McDonald's Australia
03.2021 - 05.2022
- Operate a cash register and handout food and drinks to customers as well.
- Clean and maintain designated areas during downtime.
- Take customers’ orders correctly and efficiently.
- Resolve customer complaints as necessary by redoing their order.
Education
Bachelor of Science - Business Administration, Human Resources Development Management
Polytechnic University of the Philippines
01.2016
Skills
- Hardworking and flexible with good communication and listening skills
- Problem solving skills and willingness to improve
- Adaptability and ability to work independently or as part of the team
- Highly organized and efficient
- Tenant relations
- Invoice processing
- Spreadsheet updating
- Teamwork and collaboration
- Attention to detail
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Effective communication
- Decision-making
- Task prioritization
- Goal setting
- Professionalism
- Time management abilities
- Continuous improvement
- Administration and management
- Organizational skills
- Adaptability and flexibility
INTERNSHIPS
- Completed 250 hours as a trainee in National Bureau of Investigation - Training Division, Taft Avenue, Manila, Philippines
- Rendered 200 hours as a kitchen/dining staff in Adobo Connection - SM City Rosario Branch, Rosario Cavite, Philippines
Timeline
Community Associate
The Work Project (Sydney) Pty Ltd
05.2024 - Current
Concierge
Jones Lang La Salle (The Quantum Terminal)
06.2022 - 11.2023
Crew Member
McDonald's Australia
03.2021 - 05.2022
Bachelor of Science - Business Administration, Human Resources Development Management
Polytechnic University of the Philippines