Aira Ciannel Doctor
Mooroobool,QLD
Summary
To seek and maintain a position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. hardworking and passionate job seeker with strong organizational skills eager to secure a position, ready to help team achieve company goals. and willing to learn new skills while contributing success to the company.
Seasoned Assistant Manager with comprehensive knowledge in team leadership, project management, and operational procedures. Strong ability to lead diverse teams, handle multiple tasks simultaneously, and deliver high-quality customer service. Successful track record of improving efficiency, increasing productivity, and driving customer satisfaction in previous roles. Possess strong interpersonal skills, problem-solving abilities, and decision-making prowess that drive business success.
Overview
9
9
years of professional experience
Work History
Assistant Manager
Hungry Jack's
Cairns North, Qld
10.2024 - Current
- Assisted in developing operational strategies for daily store management.
- Coordinated team meetings to enhance communication and collaboration among staff.
- Trained new employees on company policies and customer service standards.
- Managed inventory control processes to ensure product availability and accuracy.
- Analyzed customer feedback to identify areas for service improvement.
- Supervised daily operations including scheduling shifts, assigning duties.
- Ensured compliance with safety regulations and company policies.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Delegated work to staff, setting priorities and goals.
- Recruited and trained new employees to meet job requirements.
- Coordinated inventory management and supply ordering processes.
Certified Shift Supervisor
Hungry Jack's
11.2021 - 10.2024
- Led training sessions for new employees, ensuring a smooth onboarding process and maintaining high standards of service.
- Contributed to increased sales figures by implementing upselling techniques and motivating staff to reach targets.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Skilled at working independently and collaboratively in a team environment.
- Worked effectively in fast-paced environments.
- Applied effective time management techniques to meet tight deadlines.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Supervised daily operations to ensure efficient workflow and service quality.
Crew Member
Hungry Jack's
09.2017 - 11.2021
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Worked kitchen, front counter, drive-thru and other areas.
- Worked well in a team setting, providing support and guidance.
- Skilled at working independently and collaboratively in a team environment.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Paid attention to detail while completing assignments.
Education
STEPS Course -
Central Queensland University
Cairns, QLDDiploma - Midwifery
First City Providential College
PhilippinesSkills
- Food Quality Lead
- Team Management
- Customer Service Experience
- Team Collaboration and Leadership
- Achieving set targets monthly
Timeline
Assistant Manager
Hungry Jack's
10.2024 - Current
Certified Shift Supervisor
Hungry Jack's
11.2021 - 10.2024
Crew Member
Hungry Jack's
09.2017 - 11.2021
STEPS Course -
Central Queensland University
Diploma - Midwifery
First City Providential College