Airini Potaka
Napier, New Zealand
Summary
Proven leader with a track record of enhancing team productivity and profitability at Kraft Heinz and Mars Petcare. Excelled in customer focus and motivational abilities, achieving significant improvements in team morale and customer satisfaction. Skilled in employee scheduling and fostering teamwork, consistently delivering projects on time and under budget.
Overview
9
9
years of professional experience
Work History
Team Manager
Kraft Heinz
01.2022 - Current
- Enhanced team productivity by implementing efficient task delegation and time management strategies.
- Developed a high-performing team by recruiting top talent, providing ongoing training, and fostering a positive work environment
- Successfully reduced labor costs for the department by 20% through cross training of staff with other departments.
- Coordinated with other department heads to ensure alignment of team goals with overall company strategy.
- Achieved significant improvements in team morale by recognizing and rewarding outstanding performance.
- Fostered culture of continuous improvement, encouraging team members to pursue professional development opportunities.
Team Leader
Kraft Heinz
01.2020 - 12.2022
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
Operational Shift Manager
Mars Petcare
03.2015 - 11.2020
- Improved team productivity through effective communication, training, and performance evaluations.
- Managed budgets for multiple projects, ensuring timely delivery and cost control.
- Increased customer satisfaction with consistent quality control measures and proactive issue resolution.
- Developed strong relationships with vendors, resulting in better pricing negotiations and improved service levels.
Skills
- Customer Focus
- Motivational Abilities
- Employee Scheduling
- Influencing skills
- Problem Solving
- Staff Development
- Training and Development
Timeline
Team Manager
Kraft Heinz
01.2022 - Current
Team Leader
Kraft Heinz
01.2020 - 12.2022
Operational Shift Manager
Mars Petcare
03.2015 - 11.2020
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