Summary
Overview
Work History
Education
Skills
Timeline
Generic

Aisake Tora

Rockdale,NSW

Summary

I am currently studying Diploma in Civil Engineering in Construction and Design here in Australia on a student visa. Whilst my career goal is to secure a job based on my educational background. I am willing to work in any role and make a significant impact to the organization’s mission and vision concurrently making a living.

Offering positive attitude and genuine interest in helping others, ready to thrive in customer-focused environment. Brings ability to quickly learn company products and services, ensuring accurate and efficient customer support. Ready to use and develop communication and problem-solving skills in Desired Position role.

Overview

4
4
years of professional experience

Work History

Customer Service Representative

MacDonalds
06.2024 - Current
  • Resolved customer inquiries through effective communication and product knowledge.
  • Processed orders and managed returns efficiently, ensuring customer satisfaction.
  • Assisted in training new team members on operational procedures and customer service standards.
  • Utilized CRM software to track interactions and improve service delivery.

SALES REPRESENTATIVE

JACKS OF FIJI
FIJI ISLANDS
02.2022 - 01.2024
  • As sales representative, I have responsibilities include helping the organization run smoothly and ensuring that deadlines, plans for events or anything related get accomplished on time with no issues. Logging breakdowns and engaging customers for attendance, I also got the opportunity to work as a Company Driver, in terms of delivering stuff from one branch to another. Assist in ensuring safety and compliance of all equipment is maintained.

Education

Completed Year 12 - undefined

Lautoka Central College

Completed Year 13 - undefined

Lautoka Central College

Diploma - Civil Engineering Construction and Design

Lautoka Central College
01.2026

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • Customer relations
  • Problem resolution
  • Relationship building
  • Call center experience
  • Conflict resolution
  • Complaint handling
  • Complaint resolution
  • Payment processing
  • Client relations

Timeline

Customer Service Representative

MacDonalds
06.2024 - Current

SALES REPRESENTATIVE

JACKS OF FIJI
02.2022 - 01.2024

Completed Year 12 - undefined

Lautoka Central College

Completed Year 13 - undefined

Lautoka Central College

Diploma - Civil Engineering Construction and Design

Lautoka Central College
Aisake Tora