Aisha Bligh
Perth,WA
Summary
I am a dedicated and seasoned hospitality professional with a strong focus on customer service, effective communication, and team collaboration.. Proven ability to resolve disputes, train staff, and enhance guest experiences in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Hospitality Team Member
The Beach House @ Sorrento Key Hillarys
Hillary's, WA
07.2025 - 10.2025
- Provided excellent customer service in a fast-paced dining environment.
- Operated cash register and processed customer transactions efficiently.
- Collaborated with team members to ensure smooth restaurant operations.
- Followed health and safety guidelines while handling food and equipment.
- Prepared beverages and served food according to restaurant standards.
- Greeted guests in a friendly and professional manner.
- Assisted with the preparation of food and beverage items for customers.
- Restocked supplies as needed throughout shift.
- Communicated effectively with team members to ensure smooth operations during peak hours.
- Organized tables according to customer preferences.
- Answered guest inquiries, recommending shopping, dining or entertainment.
- Recorded guest comments or complaints, escalating to management for immediate resolution.
- Input and confirmed reservations for guests.
- Computed bills, collected payments and made change for guests.
Hospitality Team Member
Zambreros
Banksia Grove, WA
08.2024 - 12.2024
- Performed opening and closing duties as assigned by management.
- Performed bookkeeping activities to balance accounts and conduct nightly audits.
- Conducted daily inspections of equipment to ensure proper functioning order.
- Received payment from customers and processed transactions accurately.
- Resolved customer disputes in a timely fashion.
- Restocked supplies as needed throughout shift.
- Handled incoming calls, answered questions, and responded to complaints promptly.
- Followed health department guidelines when handling food items.
Hospitality Team Member
Burrito bar
Beerwah, Qld
03.2021 - 02.2022
- Handled incoming calls, answered questions, and responded to complaints promptly.
- Restocked supplies as needed throughout shift.
- Communicated effectively with team members to ensure smooth operations during peak hours.
- Resolved customer disputes in a timely fashion.
- Provided training support for new hires within the hospitality team.
- Checked identification for patrons purchasing alcoholic beverages.
Hospitality Team Member
Smokey's char grill and burger bar
Beerwah, Qld
03.2019 - 08.2021
- I provided excellent customer service in a medium too fast paced dining environment.
- I assisted in food preparation and maintained the cleanliness of kitchen areas, including kitchen areas.
- I operated the cash register and processed customer transactions efficiently, and well-paced, with no problems.
- I successfully and consistently trained new staff with the knowledge I had learned from the managers of this workplace.
Hospitality Team Member
De Lish Fish @ Kings
Caloundra, Qld
09.2020 - 12.2020
- Operated cash register and processed customer transactions efficiently.
- Provided excellent customer service in a fast-paced dining environment.
- Collaborated with team members to ensure smooth restaurant operations.
- Followed health and safety guidelines while handling food and equipment.
- Engaged with customers to create a welcoming dining experience.
- Greeted guests in a friendly and professional manner.
- Maintained cleanliness of dining area, kitchen, and other areas of the restaurant.
- Provided customer service to ensure guest satisfaction.
Education
Beerwah State High School
Beerwah, QLD11-2021
Skills
I excel most in:
- Dining management
- Team collaboration
- Supply inventory
- Staff training
- Effective communication
- Time management
- Problem solving
- Customer service focus
- Housekeeping standards
- Reliability and punctuality
- Staff supervision
- Attention to detail
- Flexibility
- POS system operation
- Cash handling
- Food preparation
- Health and safety
Timeline
Hospitality Team Member
The Beach House @ Sorrento Key Hillarys
07.2025 - 10.2025
Hospitality Team Member
Zambreros
08.2024 - 12.2024
Hospitality Team Member
Burrito bar
03.2021 - 02.2022
Hospitality Team Member
De Lish Fish @ Kings
09.2020 - 12.2020
Hospitality Team Member
Smokey's char grill and burger bar
03.2019 - 08.2021
Beerwah State High School