Aisha Hersi
Brisbane,QLD
Summary
Energetic and resourceful professional with a naturally positive and friendly demeanour. Proactive in creating welcoming environments, fostering client connections. Valued for a strong work ethic and effective communication. Leveraging experience as a sales assistant, tutor and pharmacy assistant, and adept at engaging with customers and adapting to various responsibilities. Excited about bringing this background to contribute positively in new opportunities
Overview
4
4
years of professional experience
Work History
Sales Assistant
Nimo And Co
07.2021 - 05.2023
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Established rapport with customers using active listening and interpersonal skills.
Volunteer
AIIC / Volunteering QLD
01.2020 - 10.2022
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Used strong interpersonal communication skills to convey information to others.
- Maintained clean, neat, and operational facilities to serve program needs.
Team Member
Priceline Pharmacy
09.2020 - 09.2020
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Developed strong cooperative relationships with coworkers and managers.
Primary and Secondary Tutor
Self-employed
01.2020 - Current
- Collaborated with primary and secondary students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Provided homework assistance using specific curriculum and materials.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Supported students with helpful study habits and exam strategies.
Education
Bachelor of Science (Psychology) / Education -
The University of Queensland
Saint Lucia, QLD12.2026
Year 12 Queensland Certificate of Education -
AIIC
Durack, QLD12.2022
Certificate III - Active Volunteering
Volunteering QLD
Brisbane, QLD12.2020
Skills
- Effective problem solving skills
- Exceptional multi-tasking skills
- Friendly and positive personality
- Excellent customer service
- Quick learner with great organisational skills
- Proactive
- Strong work ethic
- Team player and can work autonomously
- Excellent verbal and written communication skills to effectively interact with clients and team members
Languages
English
Native or Bilingual
Somali
Native or Bilingual
Arabic
Limited Working
Timeline
Sales Assistant
Nimo And Co
07.2021 - 05.2023
Team Member
Priceline Pharmacy
09.2020 - 09.2020
Volunteer
AIIC / Volunteering QLD
01.2020 - 10.2022
Primary and Secondary Tutor
Self-employed
01.2020 - Current
Bachelor of Science (Psychology) / Education -
The University of Queensland
Year 12 Queensland Certificate of Education -
AIIC
Certificate III - Active Volunteering
Volunteering QLD
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