Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Aisha Scanferla

Aisha Scanferla

Padova,PD

Summary

Motivated professional with a strong work ethic and adaptability. Proven track record in high-pressure environments, efficiently managing multiple tables while ensuring customer satisfaction. Experienced in quickly mastering new skills and delivering exceptional service. Recognized for outstanding memorization abilities and effective communication with diverse clientele.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Front of House Staff Member

Dolce&Gabbana
Taormina, Italy
07.2024 - 02.2025
  • Welcomed and seated guests, ensuring a smooth and efficient dining experience.
  • Assisted VIP guests with personalized service and attention to detail.
  • Managed customer complaints and ensured satisfaction by promptly addressing concerns.

Food and Beverage Attendant

La Busa
Padova, Italy
01.2024 - 07.2024

• Track operating expenses
• Branding Marketing promotions and advertising
• Buy bar equipment
• Find suppliers and distributor
• Purchase inventory
• Organize weekly events

Waitress

Circe EnoFood and Lounge
Taormina, Italy
04.2022 - 11.2023
  • Greeted customers and accurately took orders, ensuring a welcoming dining experience.
  • Served food and beverages promptly, maintaining high standards of service.
  • Resolved customer concerns efficiently, enhancing satisfaction and dining experience.

Waitress

Peace&Spice
Padova, Italy
08.2018 - 12.2021
  • Greet customers and take their orders.
  • Serve food and beverages to customers.
  • Ensure customer satisfaction by addressing any concerns or complaints.
  • Maintain a clean and organized dining area.
  • Handle cash and credit card transactions.
  • Collaborate with kitchen staff to ensure timely delivery of orders.

Education

Bachelor in Modern Literature -

Università Degli Studi Di Padova
Padova, Italy
07-2021

High School Diploma -

Liceo Scientifico E. Fermi
Padova, Italy
07-2014

Skills

  • Customer service
  • Order management
  • Inventory management
  • Event coordination
  • Food safety
  • Cash handling
  • Time management
  • Problem solving
  • Multi-tasking
  • Adaptability
  • Cleanliness
  • Greeting guests
  • Table setting
  • Reservation management
  • Order taking
  • Allergy awareness
  • Wine history
  • Phone etiquette
  • Payment processing
  • Food presentation
  • Guest relations
  • Complaint handling
  • Menu memorization
  • High volume dining

Certification

  • RSA

Languages

English
Full Professional
Spanish
Full Professional
Italian
Native/ Bilingual
French
Limited

Timeline

Front of House Staff Member

Dolce&Gabbana
07.2024 - 02.2025

Food and Beverage Attendant

La Busa
01.2024 - 07.2024

Waitress

Circe EnoFood and Lounge
04.2022 - 11.2023

Waitress

Peace&Spice
08.2018 - 12.2021

Bachelor in Modern Literature -

Università Degli Studi Di Padova

High School Diploma -

Liceo Scientifico E. Fermi
Aisha Scanferla