Summary
Overview
Work History
Education
Skills
References
Timeline
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Aisha Zane

Melbourne,Australia

Summary

Experienced Operations Assistant with a strong track record of delivering quality support across complex, fast-paced environments. With over eight years in senior administrative roles spanning corporate and healthcare sectors, I offer extensive capability in coordinating internal systems, managing workflows and documentation, facilitating team logistics, and supporting core operational functions. As a proud Dja Dja Wurrung woman, I bring culturally informed insight and an unwavering commitment to excellence, with a demonstrated ability to enhance organisational efficiency in a way that is strategic, dependable, and responsive to team priorities.

Overview

7
7
years of professional experience

Work History

Operations Assistant

Telstra Corporate Centre
Melbourne, VIC
08.2022 - Current
  • Coordinate internal systems, including access management, data accuracy, and procedural documentation
  • Provide confidential support to senior leaders, managing diaries, internal meetings, and communications
  • Troubleshoot digital workflows and ensure accurate, real-time updates across internal case systems
  • Support internal training rollouts and contribute to internal process guides
  • Liaise with external service providers and contractors to ensure smooth logistics
  • Monitor risks and operational gaps, escalating issues where necessary

Client Relationships Administrator

GV Physiotherapy
Shepparton, VIC
06.2018 - 08.2022
  • Delivered administrative coordination across a busy allied health practice
  • Handled sensitive client files, billing, appointment logistics, and practitioner schedules
  • Managed front-desk systems, stock orders, and team communications
  • Developed internal documentation and optimised intake and triage processes
  • Provided culturally safe support for clients accessing community-based health services

Education

Bachelor of Arts - Criminology

The University of Melbourne
01.2021

Skills

  • Executive support
  • Calendar coordination
  • Inbox management
  • Travel management
  • Expense management
  • Microsoft Office 365 Suite
  • Zoom
  • Trello
  • AI tools
  • Meeting preparation
  • Project administration
  • Culturally-informed governance
  • Stakeholder communication
  • Case handling
  • Document drafting
  • Document editing
  • Compliance management
  • Administrative systems improvement
  • Workflow enhancements
  • Operational efficiency

References

Available upon request

Timeline

Operations Assistant

Telstra Corporate Centre
08.2022 - Current

Client Relationships Administrator

GV Physiotherapy
06.2018 - 08.2022

Bachelor of Arts - Criminology

The University of Melbourne

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Aisha Zane