Summary
Overview
Work History
Education
Skills
Writing, Gym, Cooking
Timeline
Aishal Sahayam

Aishal Sahayam

Mascot,NSW

Summary

Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development. Proficient in general operations management, special events, staff development and training, recruitment and vendor negotiations.

Overview

13
13
years of professional experience

Work History

Store Manager

Mazi - Lantern Club
06.2019 - Current
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Reconciled daily sales transactions to balance and log day-to-day revenue with.
  • Kept inventories accurate with daily cycle counts and weekly audits to identify and resolve variances.
  • Devised, deployed and monitored processes to boost long-term business success and increase profit levels.
  • Completed all point of sale opening and closing procedures, including counting contents of the cash register.
  • Managed inventory control, cash control and store opening and closing procedures.
  • Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
  • Developed new store location from ground up by hiring and training efficient team.
  • Approved regular payroll submissions for 20 employees within Deputy.
  • Rotated merchandise and displays to feature new products and promotions.

Susanne. P :0401042317

Store Manager

Andiamo
03.2016 - 06.2019
  • Developed, implemented and managed business plans to promote profitable food and beverage sales.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Organized special events in the restaurant, including receptions, promotions and corporate luncheons.
  • Applied knowledge of previous supply needs and forecasted business levels to estimate the required supplies.
  • Prepared for and executed new menu implementations.
  • Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
  • Actively participated in ongoing customer service programs to build sales and rapport in the community.

Jessica. D : 0426580823

Manager

Rashays
02.2012 - 03.2016
  • Tracked receipts, employee hours and inventory movements.
  • Managed schedules, accepted time off requests and found coverage for short shifts.
  • Trained and mentored new employees to maximize team performance.
  • Excelled in every store position and regularly backed up front-line staff to keep expertise fresh and relevant.
  • Modernized and improved operational procedures to increase efficiency and profitability while tightly controlling costs such as labour and preventing waste.
  • Adhered to company standards and compliance requirements for operations and cleanliness of all areas.
  • Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
  • Trained back-up associates and led crew members in managing operations of the storefront.
  • The assisted management team in developing and creating a welcoming atmosphere for crew members to voice complaints.

Kayla . M

Education

BBA - Digital Design

AIT, Ultimo, NSW
01.2017

Certification - RSA - RCG

NSW OFFICE oF LIQUOR, GAMING AND RACING, NSW
03.2021

10001446626 Responsible Service of Alcohol.

Certification - First Aid

Australia Wide First Aid, Sydney, NSW
03.2021

HLTAID001 Cardiopulmonary Resuscitation

HLTAID002 Emergency Life Support

HLTAID003 Provide First Aid

Certification - Food Safety Supervisor

Clear To Work, Sydney, NSW
04.2021

SITXFSA001 Use hygienic practices for food safety.

SITXFSA002 Participate in safe food handling practices.

Skills

  • Maximizing Profitability
  • Store Management
  • Excellent customer service skills
  • Strategic thinker
  • POS systems
  • Staff training and development
  • Bank deposit procedures
  • Opening and closing procedures
  • Customer Relations
  • Staff Management
  • Order management
  • Team leadership and coaching

Writing, Gym, Cooking

I'm a big of cooking shows and love creating my own signature dishes.

In my spare time I like to create music and play sports to keep my mind and body healthy.

Timeline

Store Manager - Mazi - Lantern Club
06.2019 - Current
Store Manager - Andiamo
03.2016 - 06.2019
Manager - Rashays
02.2012 - 03.2016
AIT - BBA, Digital Design
NSW OFFICE oF LIQUOR, GAMING AND RACING - Certification , RSA - RCG
Australia Wide First Aid - Certification, First Aid
Clear To Work - Certification, Food Safety Supervisor
Aishal Sahayam