Aishu Ghimire
3/2-4 Oakes Street, Westmead,NSW
Summary
Proactive employee to produce high-quality work by applying high determination and attention to detail. Performance oriented and enterprising leader with organized nature and analytical problem-solving approach.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
KUPU Enterprises(KUPU KIDS)
02.2021 - 10.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
Front End Developer
AUXFIN Development Pvt.ltd
07.2019 - 09.2020
- Coded using HTML, CSS and JavaScript to develop features for both mobile and desktop platforms.
- Produced websites compatible with multiple browsers.
- Designed and updated layouts to meet usability and performance requirements.
- Worked cooperatively with client services, sales and design team in deadline-driven environment.
Education
Bachelor in Infromation Management - Infromation Technology
National College of Computer Studies(NCCS)
Paknajol,KTM12.2019
Diploma of Management
Herald International College
Maharajgunj,Kathmandu07.2014
High School Diploma
Udayapur English Boarding School
Udayapur-Gaighat07.2012
Skills
- Team Work
- Communication
- Ability to work under pressure
- Creative
- Decision Making
Computer Languages
- JavaScript
- PHP
- HTML
- CSS
- MySQL
- React JS
References
References provided upon request
Timeline
Customer Service Representative
KUPU Enterprises(KUPU KIDS)
02.2021 - 10.2022
Front End Developer
AUXFIN Development Pvt.ltd
07.2019 - 09.2020
Bachelor in Infromation Management - Infromation Technology
National College of Computer Studies(NCCS)
Diploma of Management
Herald International College
High School Diploma
Udayapur English Boarding School
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