Summary
Overview
Work History
Education
Certification
Accomplishments
Timeline
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Aishwarya Shetty

Solutions Architect
Brisbane

Summary

A proactive and a dedicated professional with over 5 years of experience in the information technology and services sector. As a core Solutions Architect at VMware for 4 years, I continually enhance my skills and knowledge to empower customers in successfully achieving their IT goals and overcoming challenges. Rooted in a customer-centric approach and a key focus on fostering robust relationships, I engage with IT managers, C-level executives, and cross-functional teams to assess existing IT landscapes, identify use-cases and growth opportunities, demonstrate and present IT solutions, and identify integrated architectural solutions to drive business success.

Overview

6
6
years of professional experience
6
6
years of post-secondary education
4
4
Certifications

Work History

Solutions Architect

Broadcom
12.2023 - Current
  • Foster strong customer relationships across 52 government entities to identify complex problems, translate business requirements into effective technical solutions, and demonstrate VMware solutions across compute, storage, networking, monitoring and governance, security, and disaster recovery.
  • Lead technical workshops, conduct in-depth discussions and demonstrate VMware solutions to effectively convey concepts and capabilities to customers.
  • Develop and implement technical adoption strategies including consumption models and phased roadmaps to drive alignment and successful outcomes for customers. Regularly assess progress to ensure milestones are met, maximizing customer investments in VMware solutions.
  • Create and maintain architecture diagrams and comprehensive technical documentation that represents customer’s on-premises and cloud infrastructure environments including third-party integrated products and their interaction with VMware solutions to demonstrate current and future state of IT infrastructure, identify improvement opportunities, and guide customers on their digital transformation path.
  • Support customer workload migration projects through all phases including discovery, planning, solutioning, and hyper care. This involves requirements gathering, developing the technical strategy, defining support models, and monitoring ongoing processes and issues to ensure successful completion of the project.
  • Conceptualized and developed a comprehensive use-cases document that consolidates key technical use-cases and outlines relevant micro-sessions that can be delivered to customers. The document serves as a strategic tool for the team enhanced customer interactions, enabling the identification of growth opportunities, and delivering aligned technical sessions.
  • Assist the Sales Director with upcoming subscription licenses renewals, facilitate the technical conversation about conversion of perpetual to subscription models, and align customer projects timelines and budgets with technical requirements ensuring expectations are met.

Solutions Engineer

VMware
05.2021 - 11.2023
  • Strategize & collaborate with cross-functional teams, both internal and external, to develop and deliver technical solutions including vSphere, vSAN (software defined storage), NSX (software defined networking) Aria Suite (operations, lifecycle, monitoring, governance, and security), vLR (VMware Live Recovery), and VCF (VMware Cloud Foundation).
  • Lead workshops with customers to review their IT infrastructure against well-architected frameworks, conduct health checks, and recommend best practices to efficiently manage the VMware environment.
  • Analyze complex implementation projects, actively engage with professional services teams, identify timelines and milestones to ensure successful outcomes for the customer.
  • Provide comprehensive responses to customer RFIs/RFPs (Request for Information/Proposal) to address technical requirements with solutions and capabilities that can be implemented.
  • Actively participate and support conferences and communities including vMUG (VMware User Group), Gartner, AFR (Australian Financial Review) to promote VMware solutions, interact with customers and stay informed on emerging technologies and market trends.

Data Analyst

Deloitte
06.2020 - 05.2021
  • Analyze and visualize organizational payment contracts, employee leave options, payment structures, and complex datasets to develop code-cased formulas that integrate into Python and SQL-based data models to accurately identify discrepancies in employee payments including under and over payments over a specific period of time.
  • Collaborate with project management and business analysis teams to document data model structures, input formulas, and example calculations enabling organizations to better understand and optimize their payment processes.

Business Analyst

The University of Queensland
12.2019 - 06.2020
  • Analyze and optimize existing business processes for the Raiser’s Edge CRM (Customer Relationship Management) application which manages a centralized database for all aspects of fundraising and donor relationship management for alumni of The University of Queensland.
  • Developed high-quality process documentation for managing alumni data, updating fundraising information, creating marketing and communication campaigns, building dashboards, and publishing periodic reports.
  • Lead training sessions for approximately 30 UQ Business School staff on the capabilities of Raiser's Edge to identify and engage promising alumni prospects, communicate effectively with supporters, manage engagement and cultivation efforts, and track success with dashboards and reports.

Project Risk Analyst Intern

Deloitte
11.2019 - 12.2019
  • Ensure adherence to regulatory requirements by conducting reviews of policies, procedures, and controls against the ISO27001 framework to develop comprehensive reports with findings and recommended security controls for customers in the commercial and educational sectors.
  • Improve decision-making processes by providing a thorough risk assessment portfolio upon conducting workshops with relevant business units to review applications, business workflows, and associated tools in use for payroll systems of commercial sector customers.

IT Risk Analyst Intern

EY
01.2019 - 02.2019
  • Lead workshops to assess existing IT controls of critical applications, evaluating information and cyber security posture and developed reports with findings and actionable recommendations for customers in the education sector.
  • Conduct thorough assessments of Property Management Systems, analyzing its functionalities and alignment with business requirements. Lead Infrastructure Technology Risk and Assurance (ITRA) assessments to evaluate system security, compliance, and operational risks providing actionable recommendations to improve system reliability, and minimize risk.

Education

Master of Business in Information Systems

The University of Queensland
Brisbane, Australia
07.2018 - 06.2020

Bachelor of Engineering in Computer Science

Visvesvaraya Technological University
Bangalore, India
08.2013 - 06.2017

Certification

VMware Certified Professional – VMware Cloud Foundation Admin

Accomplishments

  • Instrumented the first ever Whole of Government construct in Australia for VMware in July 2024 in Queensland. This involved building the detailed technical strategy and adoption roadmaps that aligns with current and future projects of Queensland Government agencies, affiliates, and Government Owned Corporations enabling digital transformation while consolidating the procurement and treasury functions across government. I was awarded the MVP SA Award of the year 2024 for my contributions.
  • Initiated and oversaw the strategic planning committee for nationwide weekly enablement sessions orchestrating the collaboration of speakers from both within and outside VMware. These sessions dispense knowledge on cutting edge technologies and customer adoption trends to a diverse audience including technical, sales, marketing, and consulting teams engaging over 100 participants regularly.
  • Planned, organized, and presented at the VCF Experience Day in Brisbane, Queensland for customers across enterprise, government, health, and commercial sectors. This involved educating and enabling customers on the concepts of the VCF solution, showcasing live demos, and assisting with labs for customers to gain an understanding of the VCF solution through first-hand experience.
  • Delivered comprehensive sessions and demonstrations of the VMware Cloud Disaster and Ransomware Recovery solution to C-suite executives within the government sector across Australia.
  • Collaborated closely with the senior leadership at VMware to build, implement, and present a robust set of Objectives and Key Results (OKRs) for the VMware Solution Engineering business unit. This strategic initiative significantly elevated the transparency of organizational priorities, and focused on outcomes that delivered the highest value to the business.

Timeline

Solutions Architect

Broadcom
12.2023 - Current

Solutions Engineer

VMware
05.2021 - 11.2023

Data Analyst

Deloitte
06.2020 - 05.2021

Business Analyst

The University of Queensland
12.2019 - 06.2020

Project Risk Analyst Intern

Deloitte
11.2019 - 12.2019

IT Risk Analyst Intern

EY
01.2019 - 02.2019

Master of Business in Information Systems

The University of Queensland
07.2018 - 06.2020

Bachelor of Engineering in Computer Science

Visvesvaraya Technological University
08.2013 - 06.2017
Aishwarya ShettySolutions Architect