Aishwarya Kallugudde Yogeesh
Yarraville
Summary
Results-driven Senior Business Analyst with extensive experience at Hewlett Packard, adept at leveraging Power BI and SQL to deliver actionable insights. Proven track record in enhancing compliance and reducing defect rates by 11%. Strong collaborator skilled in stakeholder engagement and process optimization, driving operational excellence across cross-functional teams.
Overview
7
7
years of professional experience
Work History
Senior Business Analyst
Hewlett Packard (Via Mphasis Vendor)
08.2021 - 10.2023
- Partnered with cross-functional stakeholders, internal teams and global quality managers to capture requirements and translate them into BRDs, FRDs, process documentation, and user stories, ensuring alignment between business needs and IT delivery teams.
- Co-delivered project, performance, compliance, and strategic analyses by working closely with project management functions and leadership teams, contributing to successful planning cycles and operational reporting.
- Interrogated complex data sets and produced actionable insights using Power BI and Excel, significantly improving reporting transparency and reducing turnaround time for leadership dashboards.
- Conducted root cause analysis, impact assessments, and process evaluations, recommending improvements that strengthened compliance and enhanced business performance.
- Directed quality assurance and process improvement programs across multiple business units, reporting outcomes and compliance risks directly to senior leadership.
- Supported IT and engineering environments by validating defects, collaborating with R&D teams, recommending design changes, and ensuring smooth rollout of product updates across regions.
- Coordinated with internal teams and external technical partners to track product performance across global regions, consolidating critical issues for intensive testing and analysis.
- Delivered measurable operational improvements including 11% reduction in defect rates, improved compliance, and higher product reliability across multiple product lines.
- Contributed to IT asset management support, quality tracking systems, and documentation updates, reinforcing organisational readiness and technology process alignment.
Business Analyst
Hewlett Packard Inc (Via J2W Vendor)
02.2021 - 07.2021
- Collaborated with service delivery managers and account teams to analyse business requirements and document over 15 system workflows, streamlining processes and reducing project delivery time by 10%.
- Produced requirements traceability matrices and stakeholder maps, ensuring full coverage of business needs and reducing rework during UAT cycles.
- Designed process flows and stakeholder maps that provided visibility across teams, improving collaboration and supporting on time delivery of enterprise initiatives.
- Created detailed stakeholder maps and requirements traceability documents that streamlined communication, minimized requirement conflicts, and improved project delivery outcomes.
Technical Analyst – II, III
Hewlett Packard Inc
08.2016 - 12.2019
- Collaborated with stakeholders, service delivery managers, and account managers to capture business requirements and align technical resolutions with client expectations (UK & EMEA regions).
- Used SQL and statistical tools to analyse technical datasets, providing insights that informed product quality improvements and process optimisation.
- Designed and delivered diagnostic reports (Image Diagnostic Report, TPM/DMI security checks, BOM lookups) used for quality tracking and operational enhancements.
- Deployed enterprise software via SCCM, MIK, and HPSA tools, documenting deployment processes and maintaining compliance with security and IT governance standards.
- Supported multi-platform environments (Windows, Linux, CentOS) while ensuring clear documentation and communication of technical resolutions for enterprise clients.
- Contributed to continuous improvement initiatives by analysing feedback loops, identifying inefficiencies, and recommending process enhancements
Education
Master of Science - Business Analytics
Deakin University
Melbourne, Victoria, VIC09-2025
Bachelor of Science - Computer Science
R L J I T
Bangalore04-2016
Skills
- Business Analysis Tools: Jira, Confluence, Salesforce, MS Visio, Miro, Figma
- Requirements & Process Modelling: BRD/FRD Documentation, User Stories (INVEST), Process Flows, Traceability Matrices, UAT Planning
- Data Analytics & BI Tools: Power BI, Tableau, Advanced Excel (Pivot Tables, Solver, Macros)
- Databases & Querying: SQL (PostgreSQL, MySQL)
- Programming & Statistical Tools: Python (Pandas, NumPy, scikit-learn), R (data visualisation & modelling)
- Digital & Web Analytics: Google Analytics 4 (GA4), ContentSquare
- Cloud Platforms (Exposure): AWS, Azure
Timeline
Senior Business Analyst
Hewlett Packard (Via Mphasis Vendor)
08.2021 - 10.2023
Business Analyst
Hewlett Packard Inc (Via J2W Vendor)
02.2021 - 07.2021
Technical Analyst – II, III
Hewlett Packard Inc
08.2016 - 12.2019
Master of Science - Business Analytics
Deakin University
Bachelor of Science - Computer Science
R L J I T