Aisling Beirne

• Closed out cash register and prepared cashier report at close of business.
• Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
• Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
• Mentored and trained staff members to ensure exceptional customer service standards.
• Kept alcoholic beverages well-stocked and organized to meet expected demands.
• Maximized customer service by training staff, overseeing operations, and resolving issues.
• Crafted special drink and cocktail menu items for seasonal offerings.
• Adhered to state laws regarding alcoholic beverage services and customer regulations.
• Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
• Handled conflict resolution among staff members promptly and professionally, maintaining a positive work environment.
• Introduced new cocktails to the menu based on market research that became popular choices amongst customers.
• Streamlined inventory management for optimal stock levels and reduced waste.
• Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.

• Assisted residents with daily living tasks, promoting independence and dignity.
• Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
• Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Maintained a clean and safe living environment for all residents, ensuring their wellbeing.
• Built strong relationships with clients to deliver emotional support and companionship.
• Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
• Enhanced residents'' quality of life by providing compassionate and attentive care.
• Provided safe mobility support to help patients move around personal and public spaces.
• Recognized and reported abnormalities or changes in patients' health status to case manager.
• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Adhered strictly to infection control protocols, minimizing the risk of communicable diseases within the facility.
• Utilized strong problem-solving skills to address challenging situations with empathy and professionalism.
• Developed trust-based relationships with residents by actively listening to their concerns and demonstrating genuine interest in their lives.
• Promoted social interaction for isolated seniors through engaging group activities.

• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Responded to customer requests for products, services, and company information.
• Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
• Developed strong product knowledge to provide informed recommendations based on individual customer needs.
• Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
• Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
• Assisted customers in navigating company website and placing online orders, improving overall user experience.
• Collaborated with team members to develop best practices for consistent customer service delivery.
• Contributed to sales growth by upselling products and services based on individual customer requirements.
• Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
• Exceeded performance metrics consistently, earning recognition as a top performer within the team.
• Analyzed customer service metrics to identify trends and develop strategies for improvement.
• Boosted team morale by consistently recognizing colleagues' contributions and achievements.
• Participated in cross-functional teams to discuss ways to improve overall customer satisfaction across company.
• Implemented rewards program that encouraged repeat business and strengthened customer relationships.

• Kept work area clean, neat, and well-stocked to maximize productivity.
• Collected and disposed of trash and debris.
• Contributed to a positive work environment through effective communication and collaboration with colleagues across various departments.
• Verified that all safety procedures were followed while working on utility systems.
• Trained other personnel in proper maintenance and repair of utility systems.
• Responded to emergency calls for utility repairs and troubleshooting.
• Performed regular monitoring of utility systems to confirm proper functioning.
• Maintained high standards of workmanship by adhering to industry regulations and company policies during installations, repairs, or maintenance tasks.
• Assisted in training new hires on company procedures, safety guidelines, and job-specific tasks to ensure a consistent level of service quality across the workforce.
• Generated required paperwork and records related to installation, maintenance and repair of utility systems.
• Completed daily maintenance tasks in record time to maximize productivity.
• Inspected utility systems to confirm fully-functioning operation and to identify necessary repairs.
• Fostered a culture of continuous improvement within the team by actively participating in ongoing training sessions, workshops, or seminars related to industry developments and best practices.

Setting up front of house in the morning cooking all the breakfast products decorating cakes cleaning etc

• Facilitated individualized job readiness training for diverse client populations.
• Developed tailored employment plans aligning with client skills and market demands.
• Coordinated with local employers to identify job openings and placement opportunities.
• Conducted mock interviews and resume workshops to enhance client confidence and presentation skills.
• Monitored client progress, providing ongoing support and adjustments to career goals as needed.
• Collaborated with community organizations to expand resource access for job seekers.
• Designed workshops focused on workplace etiquette and soft skills development for clients.
• Evaluated labor market trends to inform strategic planning of job coaching services offered.
• Monitored client progress and adjusted job coaching strategies to meet needs and navigate challenges.
• Cultivated strong relationships with community organizations and resources to provide additional support services for clients when needed.
• Developed and maintained relationships with community resources to support job coaching.