Summary
Overview
Work History
Education
Skills
Certification
Timeline
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AISLING CONWAY

Prahran,Australia

Summary

Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change. Love customer sevice roles , empathic yet decisive in my role. looking for part time work evenings and weekends. Have lived in Australia for 6 years, prahran for 5.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Studio Manager & Personal Trainer

South Yarra Strength Gym
South Yarra, Australia
01.2022 - 10.2024
  • Managed daily operations of a busy gym, overseeing staff and ensuring high standards of customer care
  • Conducted personal training sessions, specializing in pre- and post-natal fitness
  • Handled client inquiries, maintained gym schedules, and coordinated small group sessions to optimize member satisfaction
  • Trained new staff members and ensured smooth daily operations, from front desk management to client services
  • Promoted and maintained a positive gym culture, focusing on customer retention and satisfaction

Health Care Assistant

Luxe Care
Melbourne, Australia
09.2020 - 06.2023
  • Provided compassionate care to clients in their homes, assisting with hygiene, mobility, and daily activities
  • Maintained and organized medication schedules and first aid supplies
  • Worked closely with Registered Nurses to ensure appropriate care and attention for clients with chronic illnesses such as respiratory failure and Parkinson’s disease
  • Supported clients in improving strength and mobility through tailored exercises
  • Reported changes in client conditions to the care team for timely interventions

Head Waitress

Norman South Yarra
South Yarra, Australia
01.2020 - 01.2021
  • Led and supported a team of wait staff in delivering exceptional customer service in a high-end restaurant setting
  • Addressed customer complaints diplomatically, ensuring issues were resolved promptly and with care
  • Provided training for new staff on service standards and the use of POS systems
  • Encouraged team collaboration, creating a positive and efficient work environment that enhanced customer experience

Care Rostering Coordinator

Inter Staffing Recruitment
Melbourne, Australia
09.2019 - 04.2020
  • Managed over 40 daily customer inquiries, ensuring prompt and accurate responses
  • Scheduled healthcare workers to meet client needs, balancing team availability and service demand
  • Actively engaged in team-building exercises to improve workplace dynamics and efficiency

Health Care Assistant

Galway Clinic Private
Galway, Ireland
11.2014 - 09.2018
  • Delivered high-quality patient care in a 30-bed unit, maintaining patient comfort and well-being
  • Assisted in daily patient activities, including hygiene, mobility, and nutrition, while adhering to health and safety standards
  • Supported end-of-life care, ensuring a dignified process for both patients and families

Manager's Assistant

Clonberne Nursing Home
Galway, Ireland
07.2011 - 11.2014
  • Assisted in managing nursing home operations, coordinating between departments and supporting administrative tasks
  • Ensured the smooth delivery of services through inventory management and staff support
  • Maintained strong working relationships with colleagues through active participation in team-building initiatives

Education

Diploma of Leadership & management -

01.2025

Cert 3 & 4 in Fitness -

Australian Fitness Academy
12.2022

Nursing Studies Level 5 -

Galway Institute of Technology
Galway, Ireland
05.2013

Skills

  • Exceptional customer service and client care
  • Time management and organizational skills
  • Problem-solving and conflict resolution
  • Strong communication and teamwork abilities
  • Staff training and team management
  • POS system proficiency
  • Patient evaluation and advocacy
  • First aid and emergency care
  • Client rapport
  • Marketing and promotion
  • Process improvement
  • Reporting and documentation
  • Operations monitoring
  • Scheduling coordination
  • Client experience management
  • Studio management

Certification

  • CNA – Certified Nursing Assistant, Fetac level 5, 2012-2013
  • CMAA – Certified Medical Administrative Assistant
  • Basic Life Support & Emergency First Aid
  • Palliative Care and Dementia Care Training
  • Covid-19 Infection Control
  • Manual Lifting & Handling

Timeline

Studio Manager & Personal Trainer

South Yarra Strength Gym
01.2022 - 10.2024

Health Care Assistant

Luxe Care
09.2020 - 06.2023

Head Waitress

Norman South Yarra
01.2020 - 01.2021

Care Rostering Coordinator

Inter Staffing Recruitment
09.2019 - 04.2020

Health Care Assistant

Galway Clinic Private
11.2014 - 09.2018

Manager's Assistant

Clonberne Nursing Home
07.2011 - 11.2014

Diploma of Leadership & management -

Cert 3 & 4 in Fitness -

Australian Fitness Academy

Nursing Studies Level 5 -

Galway Institute of Technology

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