AISLING TIGHE
Sydney,NSW
Summary
Dynamic professional with a proven track record at the Department of Social Protection, excelling in administration and customer service. Adept at managing confidential information and enhancing operational efficiency through meticulous attention to detail. Skilled in CRM software and committed to building strong client relationships while ensuring compliance with data protection standards.
Overview
8
8
years of professional experience
3
3
Certifications
Work History
Traffic Controller
Keegan Group
Darwin, NT
08.2025 - 12.2025
- Completed 88 days of regional work to meet Second Year Working Holiday Visa requirements.
Clerical Officer
Department of Social Protection
County Longford
09.2023 - 07.2025
- Served as primary contact for enquiries via phone, email, and in-person interactions, demonstrating professionalism and discretion.
- Processed high volumes of applications with accuracy while adhering to strict policies and procedures.
- Managed confidential client information in compliance with GDPR and data protection standards.
- Issued official correspondence, ensuring clarity and professionalism in all written communication.
- Maintained accurate records and case files with meticulous attention to detail.
- Contributed to organized day-to-day office operations, enhancing workplace efficiency.
Sales Assistant
Centra
Rooskey, County Roscommon
01.2018 - 08.2023
- Greeted and assisted customers, providing friendly and efficient service.
- Operated tills, processed payments accurately, and managed transactions.
- Handled customer inquiries and resolved minor issues professionally.
- Maintained stock, product labeling, and pricing as required.
Pool Attendant/ Front Desk Receptionist
The Claremont Hotel Club & Spa
Berkeley, USA
06.2022 - 08.2022
- Delivered professional guest services through efficient management of check-ins, bookings, and inquiries.
- Coordinated daily schedules and facility bookings via Booker software to enhance operational flow.
- Maintained accurate front desk administration, including records and documentation.
- Monitored safety and service standards to uphold a professional environment.
Office Assistant
Protrans Limited
Drumlish, Co Longford
05.2021 - 08.2021
- Handled general office tasks such as filing, data entry, and record-keeping.
- Coordinated delivery schedules and supported communication between drivers and office staff.
- Responded to client and staff enquiries quickly and professionally.
- Assisted with reports and other paperwork to keep office operations running smoothly.
Education
Bachelor of Business (Honours) - General Business
ATU
Galway, County Galway06.2023
Leaving Certificate - County Roscommon
Scoil Mhuire Strokestown
County Roscommon05.2017
Skills
- Diary & Schedule Management
- Customer Service & Relationship Building
- Administration & Record Keeping
- CRM & Office Software Proficiency
- Office & Operations Management
- Attention to Detail
- Discretion & Confidentiality
- Adaptability & Problem Solving
Certification
Full Driver's License
Affiliations
Completed the Dublin city half-marathon.
Timeline
Traffic Controller
Keegan Group
08.2025 - 12.2025
Clerical Officer
Department of Social Protection
09.2023 - 07.2025
Pool Attendant/ Front Desk Receptionist
The Claremont Hotel Club & Spa
06.2022 - 08.2022
Office Assistant
Protrans Limited
05.2021 - 08.2021
Sales Assistant
Centra
01.2018 - 08.2023
Bachelor of Business (Honours) - General Business
ATU
Leaving Certificate - County Roscommon
Scoil Mhuire Strokestown