AITOR JOSEBA ANDRADE ZAPATANGA
Melbourne,VIC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Engaging Entertainer with natural ability for providing fun and exciting guest engagement. Displays outgoing personality and constructive humor that fosters safe and fun atmosphere while meeting venue objectives.
Overview
6
6
years of professional experience
Work History
Hostelery Bar MOH
Waiter
02.2023 - 08.2023
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Cultivated interpersonal skills by building positive relationships with others.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Supermarket E.Leclerc
Personal Cashier
01.2022 - 08.2022
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Developed strong relationships with vendors to secure favorable pricing and timely deliveries of products.
- Identified and communicated customer needs to supply chain capacity and quality teams.
Commercial Agent Snipes
Receptionist
06.2021 - 09.2021
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Achieved or exceeded company-defined sales quotas.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Aggressively generated new business by prospecting, making follow-up calls to customers and contacting referrals.
Hotel Tres Reyes
Luggage Manager
05.2020 - 12.2020
- Increased guest satisfaction by implementing innovative customer service strategies and staff training programs.
- Maximized room occupancy rates through effective sales strategies and yield management techniques.
- Streamlined operations for greater efficiency by optimizing hotel processes and procedures.
- Enhanced revenue growth with targeted marketing campaigns and strategic partnerships.
- Improved employee retention, implementing comprehensive training programs and creating a positive work environment.
Cleaner
Commercial Store Cleaning
03.2019 - 05.2019
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Contributed to a positive working environment by addressing and resolving maintenance issues promptly.
- Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
- Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
- Promoted environmental sustainability by implementing eco-friendly cleaning practices and reducing waste.
Construction Worker
Job Assistant
06.2017 - 10.2018
- Provided labor support to carpenters, masons and other skilled trades.
- Collaborated with architects and engineers to ensure accurate implementation of design plans while maintaining structural integrity.
- Helped with erecting scaffolding and ladders.
- Gathered and disposed of worksite debris to remove safety hazards.
Education
GRAPHIC DESIGN -
ART PAMPLONA SHCOOL
STREET AMAYA06.2022
Bachelor of Science -
Plaza De La Cruz
Street Bergamin Kalea06.2021
High School Diploma -
Vedrunna School
Street Sanfermin07.2017
Skills
- Materials Distribution
- Mechanical Troubleshooting
- Conflict Resolution
- Security Monitoring
- Teamwork and Collaboration
- Flexible Schedule
- Customer service expertise
- Verbal Communication
- Problem-Solving
MAKE FILMS
I am interested in the world of filming, capturing the essence and feeling that can be gathered from the environment, creating and transforming dialogues through non-verbal language.
Languages
Spanish
Native or Bilingual
English
Limited Working
Timeline
Hostelery Bar MOH
Waiter
02.2023 - 08.2023
Supermarket E.Leclerc
Personal Cashier
01.2022 - 08.2022
Commercial Agent Snipes
Receptionist
06.2021 - 09.2021
Hotel Tres Reyes
Luggage Manager
05.2020 - 12.2020
Cleaner
Commercial Store Cleaning
03.2019 - 05.2019
Construction Worker
Job Assistant
06.2017 - 10.2018
GRAPHIC DESIGN -
ART PAMPLONA SHCOOL
Bachelor of Science -
Plaza De La Cruz
High School Diploma -
Vedrunna School
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