Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Aivah Neilson

Lakes Entrance,VIC

Summary

Enthusiastic individual with experience in customer service and teamwork. Skilled in lesson planning and problem-solving, hardworking and reliable, with a strong work ethic and a positive attitude. Great at talking with customers, and making sure they feel heard and valued. Passionate about doing a good job, and always willing to go the extra mile to help the team and get things done right.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Teachers Aide

Metung Primary School
Metung, Victoria
01.2025 - Current
  • Assisted teachers in preparing classroom materials and resources.
  • Supported students with learning activities and individual needs.
  • Supervised classroom behavior and maintained a positive learning environment.
  • Organized and facilitated small group instruction sessions for students.
  • Helped manage classroom supplies and ensured cleanliness of the space.
  • Engaged in communication with parents regarding student activities and progress.
  • Supervised children and participated with children in activities.

Waitress

Lakes Sports and Community Club
Lakes Entrance , Victoria
02.2025 - 08.2025
  • Provided friendly and efficient service to club members and guests.
  • Took customer orders and ensured timely delivery of food and beverages.
  • Collaborated with kitchen staff to ensure accurate order preparation.
  • Handled cash transactions and operated the point-of-sale system effectively.
  • Addressed customer inquiries and resolved any service-related issues promptly.
  • Supported team members during peak service times to enhance efficiency.
  • Greeted customers, answered questions, and recommended specials to increase profits.

Kitchen Hand

Wyanga Park Winery
Lakes Entrance , Victoria
01.2021 - 01.2025
  • Prepared ingredients and maintained cleanliness in kitchen areas.
  • Operated kitchen equipment safely and efficiently during service hours.
  • Ensured compliance with food safety and hygiene standards daily.
  • Collaborated with team members to streamline kitchen operations effectively.
  • Cleaned dishes, pots, pans and utensils.
  • Swept and mopped floors to maintain cleanliness in the kitchen area.
  • Followed all health code guidelines when handling food items.
  • Prepared simple salads, sandwiches, appetizers, as directed by supervisor or chef.

Cashier

FoodWorks
Lakes Entrance , Victoria
11.2023 - 04.2024
  • Processed customer transactions efficiently and accurately at busy checkout stations.
  • Handled cash, credit, and gift card payments following company policies.
  • Assisted with inventory management by restocking shelves as needed during shifts.
  • Collaborated with team members to ensure smooth and efficient store operations.
  • Educated customers on promotions and loyalty programs to enhance shopping experience.
  • Enforced age verification policies for tobacco sales in compliance with regulations.

Education

Vm/Vce Yr 12 -

Lakes Entrance Secondary College
Lakes Entrance, VIC
10-2025

Skills

  • Classroom management
  • Customer service
  • Team collaboration
  • Lesson planning
  • Conflict resolution
  • Time management
  • Positive demeanor

Certification

  • Driver's license
  • RSA certificate
  • Safe food handling certificate
  • White Card certificate

References

  • Miranda South, year 12 teacher, 5155 2982
  • Sarah Jenkins, Wyanga Park Winery, 0400 115 29

Timeline

Waitress

Lakes Sports and Community Club
02.2025 - 08.2025

Teachers Aide

Metung Primary School
01.2025 - Current

Cashier

FoodWorks
11.2023 - 04.2024

Kitchen Hand

Wyanga Park Winery
01.2021 - 01.2025

Vm/Vce Yr 12 -

Lakes Entrance Secondary College

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Aivah Neilson