Aixa Kenzig
Mullalyup,Australia
Summary
I have a strong work ethic, having run the Margaret River bookshop for the last 4 ½ years, from the age of 18.
I am responsible for staff training & management, special ordering, administration, receiving stock & store displays. I appreciate dedication when it comes to responsibility, and pride myself on both customer service & doing the job right.
I’m confident in any role I undertake and am a very quick learner.
Some of my less formal studies and interests include design, engineering & mechanics, creative writing, historical research, biology/environment and musical theatre.
REFERENCES:
Keith McLeod - Owner Margaret River Bookshop
mcleodmob@hotmail.com
Courteney Harlow - Architectural Designer
courteharlow@gmail.com
Overview
8
8
years of professional experience
Work History
Ticket Sales
Scenic Helicopters
01.2025 - 08.2025
- Monitored and processed ticket sales, refunds and upgrades to meet diverse passenger needs.
Manager
Margaret River Bookshop
01.2021 - 07.2025
- Store Manager duties including: Customer Service, invoicing, admin, ordering and stocktaking, staff management and training, phone calls and phone training for junior staff. My other duties included opening & closing, dispute resolutions and event management.
Sales Assistant
Garden Basket
07.2020 - 01.2021
- Store opening and set up, customer service, food preparation and store packdown and closing.
Cook/Sales Assistant
Hooked up
02.2020 - 07.2020
- Van set up, food prep & customer service.
Kitchen Hand, Customer Service
Pingelly Bakery
06.2017 - 12.2018
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained clean, rubbish-free workspaces to maximize productivity and safety.
- Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Followed recipes and chef instructions to prepare food correctly.
- Unloaded food deliveries and stored items in proper locations for easy access.
- Labeled and stored all food items correctly and checked expiration dates routinely.
- Plated and presented food following chef requirements.
- Operated kitchen equipment in accordance with manufacturer instructions.
- Trained new staff on food preparation and safety procedures.
- Maintained composure and work quality while under stress.
Education
Diplomas - Mathematics, Science, Literature & Music Theory
Home-Based Education
12.2020
No Degree - Basic Accounting
Coursera
OnlineNo Degree - Animal Behaviour & Welfare
Coursera
Onlineundefined
Lesmurdie Primary School & Senior High School
07.2015
Skills
- Customer service
- Phone skills
- Staff training
- Event management
- Food preparation
Timeline
Ticket Sales
Scenic Helicopters
01.2025 - 08.2025
Manager
Margaret River Bookshop
01.2021 - 07.2025
Sales Assistant
Garden Basket
07.2020 - 01.2021
Cook/Sales Assistant
Hooked up
02.2020 - 07.2020
Kitchen Hand, Customer Service
Pingelly Bakery
06.2017 - 12.2018
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Lesmurdie Primary School & Senior High School
Diplomas - Mathematics, Science, Literature & Music Theory
Home-Based Education
No Degree - Basic Accounting
Coursera
No Degree - Animal Behaviour & Welfare
Coursera
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