Aiyu Yang

• Experienced in greeting customers, serving and cashier
• Maintained a clean and organized workspace, ensuring compliance with safety regulations and reducing accidents.
• Assisted in training new employees
• general knowledge in coffee making
• Demonstrated versatility by quickly learning new tasks as required, increasing value within the team.
• Used hand tools skillfully to complete tasks accurately and efficiently, minimizing material waste and rework.

• Greeted customers entering store and responded promptly to customer needs.
• Answered questions about store policies and addressed customer concerns.
• Contributed to store success by maintaining high standards of cleanliness throughout the facility.
• Managed cash drawer accurately, ensuring all transactions balanced at end of day.

baking, taking orders, serving, customer service

• Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
• Answered multi-line phone system and enthusiastically greeted callers.
• Maintained daily report documents, memos and invoices.
• Scheduled appointments and conducted follow-up calls to clients.
• Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.

• Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
• Processed transactions accurately while maintaining a high level of customer service.
• Increased sales by building strong customer relationships and providing excellent service.
• Helped customers locate products and checked store system for merchandise at other sites.