Aizam Suhaimi
Footscray,VIC
Summary
Results-driven professional with expertise in customer service, POS systems, and technology. Specialises in sales, marketing, software development, and system administration, delivering effective technical support and project management. Focused on enhancing team collaboration and performance through innovative solutions and continuous learning.
Overview
4
4
years of professional experience
Work History
BOH Manager
Miniso Pte Ltd
Melbourne, VIC
06.2025 - Current
- Oversaw daily back-of-house operations and streamlined staff workflow.
- Managed inventory levels to ensure product availability and reduce waste.
- Coordinated with suppliers for timely delivery of merchandise and supplies.
- Developed staff schedules to align with peak operational demands.
Retail Assistant
JD Sports Australia
10.2022 - Current
- Managed inventory, sales support, and customer service to enhance operational efficiency in fast-paced retail environment.
- Used POS systems to process transactions and track product performance.
- Analysed sales trends and customer behaviour to improve recommendations and engagement.
- Analysed sales trends and customer behaviour to improve recommendations and engagement.
- Applied data insights to inform operational and sales decisions, leading to improved customer engagement.
Retail Assistant
Universal Store
10.2021 - 03.2023
- Displayed exceptional customer service while multitasking and addressing diverse customer needs.
- Delivered energetic and friendly service to customers in a fast-paced environment.
- Managed EFTPOS facilities and cash handling, ensuring accurate sales and efficient processing of refunds.
Internship
Adecco Recruitment Company
11.2021 - 01.2022
- Developed skills and understanding of talent acquisition techniques to support recruitment objectives.
- Completed tasks under pressure and met deadlines consistently.
- Studied employment law and workplace practices to maintain compliance and mitigate risks.
Education
Master of Information Systems - Computer And Information Systems
Holmes Institute
Melbourne, VIC07-2025
Bachelor of Business - Management
Royal Melbourne Institute of Technology (RMIT)
Melbourne, VIC12-2022
Foundation year program - Business
Monash University
Melbourne, VIC12-2018
Skills
- Customer Service
- Sales
- Data management
- Data analysis
- Data visualisation
- Power BI
- Database management
- PostgreSQL
- Microsoft Office Suite
- Microsoft 365
- Problem-solving
- Analytical thinking
- Decision-making
- Task prioritisation
- Teamwork
- Networking
- Communication
References
Available upon request.
Timeline
BOH Manager
Miniso Pte Ltd
06.2025 - Current
Retail Assistant
JD Sports Australia
10.2022 - Current
Internship
Adecco Recruitment Company
11.2021 - 01.2022
Retail Assistant
Universal Store
10.2021 - 03.2023
Master of Information Systems - Computer And Information Systems
Holmes Institute
Bachelor of Business - Management
Royal Melbourne Institute of Technology (RMIT)
Foundation year program - Business
Monash University