Aja Buie

• Helped customers locate products and checked store system for merchandise at other sites.
• Assisted customers with prompt and polite support in-person and via telephone.
• Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
• Established rapport with customers using active listening and interpersonal skills.
• Used consultative sales techniques to understand customer needs and recommend relevant products and services.
• Fielded customer questions to share information about products, availability, and pricing.
• Communicated orders to vendors, scheduling carriers for pickup if needed.
• Gathered and prepared sales materials in preparation for sales meetings.

• Welcomed and greeted customers, answered questions and provided excellent customer service to contribute to memory-making experience.
• Maintained clean and safe work environment and monitored immediate area and surroundings for trash and debris.
• Monitored gaming activities in assigned area for gaming illegal actions or suspicious activities.
• Understood and demonstrated proper play of games to promote safety practices while opening, operating and closing venue.
• Prepared electronic gaming device's payoff requests and tax forms for jackpots in accordance with policies and regulations.
• Explained game instructions and rules to customers.
• Responded to inquiries by addressing player questions about game operations, machine functions and payouts.
• Informed manager of duty of significant concerns, broken machines, out-of-order games and problems.

• Welcomed and greeted customers, answered questions and provided excellent customer service to contribute to memory-making experience.
• Maintained clean and safe work environment and monitored immediate area and surroundings for trash and debris.
• Monitored gaming activities in assigned area for gaming illegal actions or suspicious activities.
• Understood and demonstrated proper play of games to promote safety practices while opening, operating and closing venue.
• Prepared electronic gaming device's payoff requests and tax forms for jackpots in accordance with policies and regulations.
• Informed manager of duty of significant concerns, broken machines, out-of-order games and problems.
• Responded to inquiries by addressing player questions about game operations, machine functions and payouts.
• Explained game instructions and rules to customers.

In this roll is was in charge of setting up and closing the bar. maintaining industry hygiene standards.

Maintenance and ane issues with poker machines.

I was also the cashier for keno and also in charge of TAB operations.

I also followed any industry standards to the highest of standards.

I was also accountable for large amounts of money and reconciliation of tills at the end of shifts.

• Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
• Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
• Prepared food items in compliance with recipes and portioning control guidelines.
• Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
• Opening and closing of kitchen.

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Mentored team members to enhance professional development and accountability in workplace.
• Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
• Helped with planning schedules and delegating assignments to meet coverage and service demands.
• Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.