Aja Coghlan

• Proficient in Team Lead responsibilities and tasks
• Skilled in administrative and reception duties
• Experienced in recruitment, onboarding, and training processes
• Able to effectively use a two-way radio system
• Strong proficiency in cash-handling practices
• Previous role as a Cash Officer
• Extensive experience in managing Guest Relations
• Proficient in commercial cleaning procedures
• Strong teamwork and communication abilities
• Flexible and adept at multitasking
• Possess in-depth product knowledge and excel in upselling techniques
• Assist in coordinating daily operations under the supervision of the manager
• Ensure adherence to company policies and guidelines
• Proficient in using Sirusware and Priava software programs.

• Fulfilling and packaging products according to daily orders.
• Ensuring timely and accurate completion of customer orders.
• Maintaining proper organization, separation, and rotation of products.
• Regularly monitoring product quality and promptly reporting any issues to ensure safety
• Demonstrating a commitment to continuous improvement and contributing to process enhancement
• Adhering to good manufacturing practices and necessary safety protocols
• Upholding cleanliness, sanitation, and safety standards in the work area
• Completing additional tasks as assigned by management
• Conducting inventory checks
• Placing orders for stock replenishment
• Generating and sending out invoices
• Proficiency in using Shopify, ReadytoShip, Xero, and Asana software platforms

• Operating efficiently in a high-paced work environment
• Managing inventory replenishment and conducting thorough stock audits with a focus on precision and aesthetics
• Collaborating effectively with teammates through clear and concise communication
• Demonstrating adaptability and the ability to handle multiple tasks simultaneously
• Acquiring in-depth product knowledge and exhibiting effective upselling techniques with customers
• Participating in advanced training programs
• Placing orders for inventory
• Handling customer and employee inquiries and addressing any concerns that arise
• Supporting the manager in overseeing daily business operations
• Enforcing adherence to company policies and procedures
• Acting as a substitute for senior management in their absence
• Resolving customer complaints and ensuring customer satisfaction
• Assisting the manager as required
• Implementing opening and closing procedures
• Assigning tasks to optimize operational efficiency

Volunteer for LGBT+ Youth organisation. Experience working at large scale events.