Ajantha Joseph
Mount Gravatt,Australia
Summary
With a robust background at QE II Hospital, I excel in patient flow management and leadership, ensuring optimal staffing and seamless clinical operations. My expertise in conflict management and commitment to evidence-based practices have significantly enhanced patient care and team efficiency.
Overview
22
22
years of professional experience
Work History
ACTING PATIENT FLOW MANAGER / DUTY NURSE MANAGERR
QE II HOSPITAL
COOPERS PLAINS, QLD
09.2024 - Current
- Act as the coordination point for all clinical and non-clinical concerns, and escalations out of normal business hours.
- Ensure appropriate nursing and midwifery staff for current and upcoming shifts.
- Advanced level of clinical and professional practice.
- Managing patient movements from the ED to the wards for admission, keeping NEAT, isolation bed requirements, and home ward criteria.
- Liaising with NUMs and discharge CNCs to plan for long-stay patients to aid such patients in transferring to another facility for their extended stay requirements.
- Working collectively with ED and Ward to ensure a safe patient transfer.
- Working with other metro south hospitals to facilitate inter-hospital transfers.
- Recruiting and maintaining a skilled workforce
- Helping the Team Leaders in emergencies with de-escalation process
- Leading and managing medical emergencies
- Making sure ward adequately coved for the shift for the smooth running
CLINICAL NURSE
01.2024 - Current
- Leading and helping staff to manage complex Acute Medical and Surgical patients
- Investigating all incidents, accidents, complaints, and reporting them to the Line manager with their relevant documentation
- Leading and coordinating medical emergencies and managing other emergencies such as aggressive patients
- Monitoring care plans and teaching bedside to junior staff
- Team leading, guiding, and supervising the staffs care deliveries
- Managing complex patients, and prioritising ward needs
- Attending complex care meetings, rapid rounds, and family meetings
- Supervising and supporting colleagues in ensuring patient management plans and highest standard of care is provided to all patients in the unit
- Maintaining a strong working relationship within the interdisciplinary team
- Making sure patients and staffs are treated fairly with a mutual respect and understanding regardless of their culture, religion, and ethnic background
- Helping NUM to make sure there is an appropriate Skill Mix in every shift
- Establishing and maintaining evidence-based nursing practices in a setting of high-quality care in the Acute Care of the Older Persons Unit
- Providing clinical leadership in a multidisciplinary environment
- Upholding patient rights and responsibilities in regard to health care provision
- Practicing high level interpersonal and communication skills
- Providing support and direction to nursing staff
- Promoting professional standards of practice and conduct
- Complying with contemporary human resource management principles and legislation
- Facilitating and supporting a multidisciplinary approach to patient care
- Supporting and promoting personal and professional growth of the nursing team
- Recruiting and maintaining a skilled workforce
- Promoting the establishing an environment conducive to learning
- Implementing patient safety and quality practice initiatives
- Participating in policy and procedure development and review
- Complying with quality audit programs and evaluating nursing practice outcome
- Supporting organizational or nursing practice change
ACTING NURSE UNIT MANAGER
QE II HOSPITAL
COOPERS PLAINS, QLD
05.2024 - 06.2024
- Managing ward in the absence of NUM
- Attending quality meetings and ward meetings
- Making sure the Pay role process is up to date
- Looking after Rickman’s and Roasters
- Attending KPI meetings and making sure the wards budget is properly utilized
- Ensure staff are up to date with their competencies
- Managing emergencies and helping staff to resolve conflicts
- Recruiting new staff
ACTING MEDICAL CLINICAL NURSE CONSULTANT
QE II HOSPITAL
COOPERS PLAINS, QLD
05.2023 - 06.2023
- Managing medical wards in the absence of NUM
- Looking after risk man’s
- Helping NUM’s with AVAC form and leaves
- Helping the Team Leaders in emergencies with de-escalation process
- Educating Staffs about effective Hand over methods
- Upholding patient rights and responsibilities in regard to health care provision
- Practicing high level interpersonal and communication skills
- Providing support and direction to nursing staff
- Promoting professional standards of practice and conduct
- Complying with contemporary human resource management principles and legislation
- Facilitating and supporting a multidisciplinary approach to patient care
- Supporting and promoting personal and professional growth of the nursing team
- Recruiting and maintaining a skilled workforce
- Promoting the establishing an environment conducive to learning
- Implementing patient safety and quality practice initiatives
- Participating in policy and procedure development and review
- Complying with quality audit programs and evaluating nursing practice outcome
- Supporting organizational or nursing practice change
ACTING DART CNC
QEII HOSPIAL
COOPERS PLAINS, QLD
04.2023 - 06.2023
- Working along with patient flow manager to move patients effectively out of ED
- Identifying the patients who can be DART admits and Flow process
- Making sure all the safety process in place
- Working with the NUM and AAU Team to maintain an effective Team
ACTING NUM
WARD 3B, QE II HOSPITAL
COOPERS PLAINS, QLD
04.2022 - 04.2022
- Managing ward in the absence of NUM
- Attending quality meetings and ward meetings
- Making sure the Pay role process is up to date
- Looking after Rickman’s and Rosters
- Ensure staff are up to date with their competencies
- Managing emergencies and helping staff to resolve conflicts
REGISTERED NURSE
QEII Jubilee Hospital
05.2015 - 01.2021
- Planning and delivering total patient care after prioritising the needs of the patient
- Always maintaining the highest standard of patient care whilst working under pressure
- Managing and caring for patients with complex care needs and challenging behaviour
- Communicating effectively with patients and family during sensitive and difficult times
- Systematically assessing the post-operative patient, analysing data, identifying, and prioritising the patient’s needs
- Formulating, implementing, and evaluating plan of care, in partnership with the patient
ACTING CLINICAL NURSE
05.2019 - 09.2019
ACTING CLINICAL NURSE
04.2017 - 06.2018
ACTING CLINICAL NURSE
01.2016 - 11.2016
REGISTERED NURSE
Caboolture Hospital
02.2015 - 05.2015
- Planned and cared for patients with cardiac history and managing Telemetry units
- Planned, delivered, and evaluated nursing care in consultation with patients, their families, and the multidisciplinary health care team using effective interpersonal communication
- Provided clinical leadership in a multidisciplinary environment that contributes to professional practice and upholds patient rights and responsibilities regarding health care provision
- In conjunction with the Nurse Unit Manager and Clinical Nurses, contributed to teaching of patients and their families, nursing within delegated scope of practice
- Supervised and supported Enrolled Nurses, Assistant in Nursing, Nursing Undergraduates, visiting Nurses and other delegated nursing staff within the designated unit
- Active participation as a member of a pillar team including specific responsibilities relevant to a portfolio of that pillar
- Demonstrated knowledge of relevant standards and advanced clinical practice and acted as a resource for clinical care needs
- Ensured safe evidence-based nursing practice by continuous monitoring of practice
- Accountable and responsible for own clinical decision making
- Completed clinical competencies within appointed timeframes
- Developed positive team relationships with medical professionals
ASSOCIATE NURSE UNIT MANAGER
Caulfield Hospital
01.2013 - 01.2015
REGISTERED NURSE
Caulfield Hospital
01.2008 - 01.2013
- Coordinated and ensured appropriate clinical resources are utilized to meet identified patient care needs
- Coordinated all allied health team
- Helped with Discharge planning
- Made sure staff was up to date with their mandatory requirements
- Investigated all incidents, accidents, and complaints, reported to the line Manager
- Completed PAD Assessments
- Managed patient flow
- Managed complex patients
- Helped NUM with rostering and staff management
- Worked as a leader
REGISTERED NURSE
Holy Cross Hospital
01.2003 - 01.2007
Education
Masters in Acute Nursing -
University of Wollongong
Wollongong, NSW02-2027
Pre-Registration program for overseas qualified Nurses -
Deakin University
12.2007
Diploma in General Nursing and Midwifery -
12.2002
Post-Graduation in Leadership and Health Service Management -
University of Wollongong
Skills
- Conflict Management
- Patient flow management
- Team Resource Management
- Workforce Development Coordination
- Leadership
- Team Collaboration
- Strong Verbal and Written Skills
- Education and Guidance
- Patient Care Coordination
- Acute Medical Ward Care
- Aged care nursing
- Clinical documentation
- Nursing assessment
- Nursing care planning, implementation, and evaluation
- Quality Processes
- Evidence-Based Practices
- Flexibility
- High-Performing Teamwork
- Clinical Practice Standards
- Professional Standards
- Planning
- Time Management
- Safety Commitment
- Patient Confidentiality
Referees
- Melissa McCusker, Assistant Director Of Nursing Patient Flow, 3845 7626, Melissa.mccusker@health.qld.gov.au
- Elizabeth Palmer, Patient Flow Manager, Elizabeth.Palmer@health.qld.gov.au, 31826349
Nursing Registration Number
NMW0001113399
Quality Initiatives
- Coordinating RN to CN-Initiative Program
- Active member of Transit Hub Change-Management program to enable safe and efficient Patient Flow
Timeline
ACTING PATIENT FLOW MANAGER / DUTY NURSE MANAGERR
QE II HOSPITAL
09.2024 - Current
ACTING NURSE UNIT MANAGER
QE II HOSPITAL
05.2024 - 06.2024
CLINICAL NURSE
01.2024 - Current
ACTING MEDICAL CLINICAL NURSE CONSULTANT
QE II HOSPITAL
05.2023 - 06.2023
ACTING DART CNC
QEII HOSPIAL
04.2023 - 06.2023
ACTING NUM
WARD 3B, QE II HOSPITAL
04.2022 - 04.2022
ACTING CLINICAL NURSE
05.2019 - 09.2019
ACTING CLINICAL NURSE
04.2017 - 06.2018
ACTING CLINICAL NURSE
01.2016 - 11.2016
REGISTERED NURSE
QEII Jubilee Hospital
05.2015 - 01.2021
REGISTERED NURSE
Caboolture Hospital
02.2015 - 05.2015
ASSOCIATE NURSE UNIT MANAGER
Caulfield Hospital
01.2013 - 01.2015
REGISTERED NURSE
Caulfield Hospital
01.2008 - 01.2013
REGISTERED NURSE
Holy Cross Hospital
01.2003 - 01.2007
Masters in Acute Nursing -
University of Wollongong
Pre-Registration program for overseas qualified Nurses -
Deakin University
Diploma in General Nursing and Midwifery -
Post-Graduation in Leadership and Health Service Management -
University of Wollongong
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