AJAY BUSA
Melbourne,VIC
Summary
Motivated and hardworking Data Science graduate seeking work in related field. I am proficient in collecting, analyzing, authenticating, and modeling data sets. Have excellent organizational and problem-solving skills.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
Work History
TIC Group
Melbourne
03.2020 - Current
- Entering stock received, daily sale and shipment details in excel
- Reporting Weekly stock and sales to head office
- Visualizing pick rates of picking team in excel
- Typing Documents, reports and emails.
Customer Service Representative
Probe group
Melbourne
11.2019 - 03.2020
- Tools used: ServiceNow
- Handling Inbound and Outbound calls including account explanations
- Resolving customer queries and escalating unresolved issues to relevant teams
- Using service now to manage the ticketing system
- Keeping records of customer interactions, processing customer accounts, and filing documents.
Education
Master’s - Information and Technology
Victorian Institute of Technology
01.2019 - 01.2021
Bachelors - Electronics and communications engineering
Guru Nanak Institute of Technical Campus GNITC
06.2015 - 06.2018
Skills
Solid analytical and problem-solving skillsundefined
Accomplishments
- Parking Space using Android Application:
- Tools used: Tableau, Python, Excel, MySql Database
- Main purposes of this project is to decrease the searching time for vehicle drivers by automatically sending parking space in the near-by locations
- Manages the IoT functionalities as secured by remotely monitoring the parking area
- To resolve all the identified existing problems, the android based parking apps has been developed
- Revenue Business Dashboard:
- Tools used: Tableau, Word Press
- This proposed apps abolishes the requirements of un-essential travelling to find parking slots and therefore, it decreases the cost as well as an effective time
- The report shows the measures the company needs to take to improve its profits and market cap
- VISA STATUS: Temporary Graduate (Subclass 485)
- With 3 years of full working rights.
Timeline
TIC Group
03.2020 - Current
Customer Service Representative
Probe group
11.2019 - 03.2020
Master’s - Information and Technology
Victorian Institute of Technology
01.2019 - 01.2021
Bachelors - Electronics and communications engineering
Guru Nanak Institute of Technical Campus GNITC
06.2015 - 06.2018
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