Ajay Chahal
Footscray,Australia
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
TEAM MEMBER
McDonald's
Melbourne
03.2023 - Current
- Company Overview: (COLLINGWOOD)
- Delivered exceptional customer service at front counter and drive-thru during high-volume periods
- Processed orders accurately and efficiently, ensuring timely food delivery
- Restocked inventory and maintained supply levels to ensure smooth operations
- Adhered to safety and food handling procedures, ensuring quality and compliance
- Contributed to a team environment, enhancing overall customer satisfaction
- Expedited order accuracy, boosting customer satisfaction and service speed
- Maintained strict adherence to food safety regulations, ensuring quality at all times
- Trained new staff, enhancing team efficiency and cohesion in a dynamic environment
- Implemented new workflow techniques to optimize drive-thru efficiency
- Analyzed customer feedback to refine service protocols and increase repeat visits
- Supported store manager in daily operations, enhancing efficiency and workflow
Customer Service Representative
ZEPTO
New Delhi, Delhi
02.2022 - 12.2022
- Answered constant flow of customer calls with minimal wait times
- Updated account information to maintain customer records
- Handled customer inquiries and suggestions courteously and professionally
- Clarified customer issues and determined root cause of problems to resolve product or service complaints
- Processed customer service orders promptly to increase customer satisfaction
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply
- Responded proactively and positively to rapid change
- Delivered prompt service to prioritize customer needs
Education
Bachelors Of Business Administration - Business Administration
Australian Catholic University
Melbourne, Victoria10.2024
Certificate in Automotive {III & IV} - {Heavy Commercial Vehicles}
Ashton College Footscray
Footscray01.2024
Senior Secondary - Commerce
Imperial Public Senior Secondary School
Haryana, IndiaSkills
- Complaint resolution
- Money handling abilities
- Service standard compliance
- POS systems expert
- Stocking and replenishing
- Order fulfillment
- Stock management
- Account management
- Professional telephone demeanor
Languages
English Bilingual or Proficient (C2), Hindi Bilingual or Proficient (C2)
Timeline
TEAM MEMBER
McDonald's
03.2023 - Current
Customer Service Representative
ZEPTO
02.2022 - 12.2022
Bachelors Of Business Administration - Business Administration
Australian Catholic University
Certificate in Automotive {III & IV} - {Heavy Commercial Vehicles}
Ashton College Footscray
Senior Secondary - Commerce
Imperial Public Senior Secondary School
Similar Profiles
Praveen ChunduPraveen Chundu
Crew trainer at McDonald'sCrew trainer at McDonald's
Jack EvansJack Evans
Crew trainer at McDonald'sCrew trainer at McDonald's
Yara Al-RazazYara Al-Razaz
Crew member at McDonald'sCrew member at McDonald's
Jeremy Daniel Torres DazaJeremy Daniel Torres Daza
Team Member at McDonald'sTeam Member at McDonald's
Shahina MirzaShahina Mirza
Personal Care Assistant (PCA) at Aeralife Watergardens Aged CarePersonal Care Assistant (PCA) at Aeralife Watergardens Aged Care