Ajay Regmi
Summary
Support Worker focused on improving client lives through high-quality support and patient instruction. Proficient in life, financial and social skills, helping clients integrate into community and live more robust lives. Creative and empathetic assistant with 2 years of experience building community and developing social skills through incremental therapeutic techniques.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Support Worker
Help At Hand Personal Assistant Service
02.2022 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Established trusting relationships with clients and their families through empathetic communication and active listening.
- Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
Night Fill manager
Coles
03.2018 - Current
- Full accountability for the running of the night-fill department, including splitting load, shelving and tidiness
- Lead, coach, and develop your team to meet sales targets, cost control, and rostering requirements
- Monitor night fill team for the team members' health, safety, and well-being
- Report to the Grocery manager and duty manager on shift as required.
Head Concierge
CnS Building And Facilities Management Pty Ltd
01.2021 - 11.2023
- Providing all residents, visitors, and trades ensuring exceptional front desk services
- Assisting the Building Manager with issues related to By-Laws, resident car park, reporting, and keys auditing
- Monitoring relevant movements of visitors, service providers and goods throughout the building and immediate surrounds
- Database maintenance, receiving and answering emails, telephone, and security intercom enquiries
- Distributing and securing all resident keys, security devices and parcels or dry cleaning
- Internal and External Patrolling
- Completing Incident Reports when necessary and responding to emergencies
- Ensuring entry and lifts are tidy and presentable.
Education
Master's degree - Business Administration and Management, General
Holmes Institute
01.2018
Bachelor of Business Administration (B.B.A.) - Marketing/Marketing Management, General
Modern Nepal College
01.2015
Skills
- Problem Solving
- Computer Literacy
- Daily living support
- Emotional Support
- Cleaning and sanitizing
- Meal Preparation
- Documentation abilities
- Mobility support
- Case Documentation
- Emergency response training
Personal Information
Support Worker
Certification
- Certificate III in Individual Support (Disability Specialisation)
Languages
English
Native or Bilingual
Nepali
Native or Bilingual
Hindi
Professional Working
Timeline
Support Worker
Help At Hand Personal Assistant Service
02.2022 - Current
Head Concierge
CnS Building And Facilities Management Pty Ltd
01.2021 - 11.2023
Night Fill manager
Coles
03.2018 - Current
Master's degree - Business Administration and Management, General
Holmes Institute
Bachelor of Business Administration (B.B.A.) - Marketing/Marketing Management, General
Modern Nepal College
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