Ajay Unni

At Bankwest, I’ve worked within high-performing Agile squads aligned with the organisation’s goal of helping customers achieve their financial goals with confidence through simple, intuitive digital experiences.My role has focused on enhancing the mobile app and online platforms to deliver seamless, reliable interactions that drive customer satisfaction and boost Net Promoter Score (NPS).Embracing a customer-obsessed mindset, I consistently advocate for a 'should we' rather than a 'can we' approach, ensuring decisions are grounded in user value.I’ve maintained and evolved the automated regression suite across the banking website, mobile app, and service APIs, enabling efficient, high-quality releases.All work is delivered within a structured SCRUM model, leveraging user stories and tasks to foster collaboration, transparency, and continuous improvement across sprint cycles.

• Perform manual testing including UAT, regression, PVT, user story, exploratory, and Swagger testing.
• Develop detailed test scenarios and cases for user stories across web, mobile, and API layers.
• Lead QA coordination and manage entire release cycles independently during critical periods.
• Conduct automated UI testing using Appium (mobile) and SAHI (website), and automated API testing with DevTest.
• Execute automated performance testing with JMeter.
• Tested on various platforms using real devices, emulators, and simulators.
• Collaborate actively with developers, TIBCO developers, testers, business analysts, Scrum Masters, DevOps, and product owners within Agile/Scrum frameworks.
• Participate in sprint planning, retrospectives, backlog refinement, and review pull requests for quality and improvements.

Achievements:

• Successfully managed multiple full release cycles single-handedly during QA resource shortages.
• Consistently received strong performance reviews and recognition on the company portal for contributions and reliability.
• Improved test automation coverage and quality processes, increasing overall team efficiency.

• Conduct manual and automated testing of clinical practice management software.
• Develop test charters and apply model-based and session-based testing techniques.
• Perform test planning, risk assessment, UAT, and regression testing.
• Collaborate with cross-functional teams including developers, testers, BA, Scrum Masters, UX, and managers in Agile environments.
• Estimate and scope user stories, mentor new recruits in testing best practices.
• Maintain and create automated test cases for Practice Management Software.

Acheivements:

• Received multiple commendations for excellence in testing quality and thoroughness.
• Acted as technical lead on critical projects, successfully managing and executing deliverables.
• Contributed to improved software marketability and sales value through rigorous testing.

• Served as sole QA resource and acting Test Lead for the Redfin SAP integration project.
• Conducted System Integration Testing (SIT), End-to-End (E2E), exploratory, sanity, regression, integration, and usability testing.
• Developed, maintained, and executed extensive test scripts and scenarios.
• Communicated effectively with developers, testers, and TIBCO developers; participated in defect review meetings.
• Analyzed and clarified business requirements; participated in Agile ceremonies and sprint planning.

Acheivements:

• Successfully delivered comprehensive testing under tight deadlines.
• Earned praise from project management for quality execution and ability to manage the testing workload independently.

• Led UAT and exploratory testing for key applications (EOS, MFP, IPS2, Pathway) used in claims and purchasing management.
• Experienced in Agile (SCRUM) and Waterfall methodologies.
• Tested data migration/conversion, wrote and reviewed test scripts, and liaised with developers, BAs, and SMEs.
• Used SQL Developer (Oracle) and Rational ClearQuest for defect tracking and validation.

Achievements:

• Delivered complex projects as acting test lead, including a national Privacy Reporting Tool and Email Toolset integration.
• High-quality releases, low defect rates, process improvement contributions, praised performance.

• Company Overview: Onsite at ANZ
• Supported data warehouse and ETL testing as part of a major bank simplification project.
• Performed UAT, data migration, and data flow verification across platforms (Mainframe, UNIX, Wintel).
• Used HP Quality Centre, TOAD (Oracle), and Agile documentation practices.
• Onsite at ANZ
• Recognized for strong performance and authored best practices documents for defect reporting.

• Manual and automated testing in a virtualized Agile (SCRUM) environment.
• Developed and executed test scripts across functional, integration, regression, and release validation phases.
• Reviewed business requirements, assisted in metrics and reporting, and mentored new testers.
• Identified critical defects, praised for above-and-beyond commitment.

• Led UAT and functional testing for core system upgrades and enhancements.
• Conducted SQL-based validations, created test scripts, automated tests, and defect tracking.
• Advocated use of open-source tools, saving time and resources.
• Delivered strong test outcomes, received consistent positive feedback.