AJAY GAIKWAD

• Account reconciliation
• Performed tax audit procedures
• Computed clients' liabilities
• Prepared reports and presentations for use by higher level management
• Maintained updated knowledge of changing industry, standards and trends related to accounts
• Collaborated with key decision makers to identify opportunities and develop ideas to deliver sales results
• Increased profitability within accounts by cross-selling additional products
• Studied and researched competitive landscape and emerging technologies to position brand in marketplace.

• Provided customer service/assistance, maintained visual standards of the store
• Handled cash and POS
• Upheld quality control policies and procedures to increase customer satisfaction
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
• Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions
• Remained calm and professional in stressful circumstances and effectively diffused tense situations
• Demonstrated excellent communication skills in resolving product and consumer complaints.

• Not for Profit organisation - governing affiliated bodies in Australia, Asia and New Zealand
• Responsible for handling different accounting tasks and managing online store orders across different countries.

Job role & responsibilities includes :
o Accounts Payables & Receivables on weekly basis through Xero and Bank portals,
o Bank reconciliation on weekly basis,
o Processing Payroll every fortnightly
o Thorough month end processes to ensure complete synchronization of accounts and
generating tailor made financial reports for the board members.
o Preparation of budget after year ends or as and when requested by the board
o Forecasts whenever requested by board
o Preparation of all the required documents and paper trials for audit
o Preparing and filing of Superannuation
o Assisted team members whenever needed
o Market research and communication with different supplier
o Different strategies to increase online sales

o Managing members database for monthly mailout

o Managing monthly production for members