Summary
Overview
Work History
Education
Skills
Timeline
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AJAZ KHAN

Mount Druitt,NSW

Summary

Reliable, Enthusiastic and Highly Motivated Retail Operations Manager with a demonstrated history of working in the retail industry. Highly skilled in retail operations, Team Leadership, Customer Experience, Business Strategy, Safety Champion roll for the Area and Merchandising. A successful and diverse background operational management, service delivery, project management, and business-development disciplines; underscores expertise in engaging decision makers and devising winning sales strategies and solutions. Proficient at improving team performance through innovative management techniques and providing resources to succeed. Possesses a high degree of integrity and an outstanding work ethic seeking to apply management talents to drive long-term company growth. Excellent interpersonal skills and problem-solving skills which is properly utilized in complex situations. Results-oriented leader with a focus on building high performing teams resulting in high customer satisfaction and strong bottom-line results. CAREER HIGHLIGHTS & CORE COMPETENCIES Career Growth Highly skilled in end-to-end campaign development and implementation of all marketing initiatives for products. Sales leader & Vision evangelist capable of increasing sales growth and leading a progressive and motivational team. Commendable management skills and consistency to deliver marketing outcomes that exceed corporate expectations. Resourceful at maintaining business relationship with clients and customers to achieve quality product and service norms by resolving their service-related critical issues. Exceeds Targets in High Growth Environment Drives business evolution, establishing robust systems that solidify infrastructures to support scaling operations. Provides stakeholders from board to floor with insights into business operations through comprehensive reporting and recommendations. Builds strong successful companies with analytical, data-driven strategy addressing a wide range of challenges. Leads from Behind, Achieving Financial Success through Excellent Business Development Management Gets in, gets to work and grow businesses, building top performing teams to take products to market, drive profitability, and overcome obstacles. Genuine influencer who thrives on tough challenges; who can translate visions and strategies into actionable, value-added goals, resulting in the evolution of performance-driven work environments and cultures capable of consistently achieving the kind of results required in today’s corporate environment.

Overview

15
15
years of professional experience

Work History

Relief Business Manager

Ampol
06.2022 - 12.2022
  • In implementing the shop floor plan, sales plan at different Ampol sites
  • Led Safety Champion the role for the Area
  • Maintained excellent customer relationship via phone calls/emails/fax in relation to the stores
  • Analyzed the sales data to monitor performance and plan for improvements
  • Excellent management of internal and external stakeholders
  • Stock management on weekly basis in order to ensure the accurate stock levels
  • Monitored the quality, quantity, cost and efficiency of the movement and storage of goods
  • Prepared weekly schedules for team and ensuring timely submission of labor hours for wages on weekly basis
  • Assisted Retail Area Manager in implementing the shop floor plan, sales plan at different Ampol sites
  • Key Accomplishments
  • Grew sales over the years in a well-established location by consistent sales coaching, implementing web sales and networking
  • Coached new sales associates and Assistant Manager on product knowledge through in-store product training by establishing partnerships with vendor representatives and using training tools
  • Maintained excellent stock availability, products inventory levels and productivity of stores
  • ACHIEVEMENTS
  • Store manager of the year 2017
  • Achieved 100% in Audit for the store twice
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Developed and maintained courteous and effective working relationships.
  • Identified issues, analyzed information and provided solutions to problems.
  • Resolved problems, improved operations and provided exceptional service.
  • Improved operations through consistent hard work and dedication.
  • Participated in team-building activities to enhance working relationships.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Used coordination and planning skills to achieve results according to schedule.
  • Performed auditing work in accordance with GAAS (Generally Accepted Auditing Standards) to meet rigorous standards.

Multi Store Manager

Ampol Woolworth Metrogo
04.2021 - Current
  • Driving region profitability through operational excellence and loss prevention at sites level Exceptional retailing skills, customer service skills and ability to achieve targets
  • Planning day to day activities of relevant tasks with tentative completion dates
  • Increase Sales with excellent Customer service skill level and develop relationship with the customers
  • Monitoring the quality, quantity, cost and efficiency of the movement and storage of goods at sites level
  • Assisting Business Manager in implementing the shop floor plan, sales plan at different sites of Caltex
  • Optimizing the inventory cost by controlling the ordering pattering from different suppliers
  • Merchandising the stores as per the Caltex operational standards
  • Analyzing data to monitor performance and plan improvements and demand

Dual Store Manager

Foodary Concord and Fooday Croydon Caltex
01.2018 - 04.2021
  • With Barisata coffee and Boost Juice, Planned day to day activities of relevant tasks with tentative completion dates
  • Monitored the quality, quantity, cost and efficiency of the movement and storage of goods at sites level
  • Assisted Business Manager in implementing the shop floor plan, sales plan at different sites of Caltex
  • Merchandised the stores as per the Caltex operational standards
  • Analyzed data to monitor performance and plan improvements and demand
  • Tracked and maintained all stock throughout the stock management process ensuring accurate stock levels
  • Ensured all accounts payable invoices are reconciled and sent to Head Office via ERP system
  • Attended and contributed to team Building Meeting
  • Maintained team Member Job Result by Coaching, counseling and disciplining Employee
  • Reviewed weekly KPI (Category Sale, wastages and Budget Hour)
  • Conducted Site Audit on different Store and review Action Plans
  • Key Accomplishments
  • Drove region profitability through operational excellence and loss prevention at sites level Exceptional retailing skills, customer service skills and ability to achieve targets
  • Increased Sales with excellent Customer service skill level and develop relationship with the customers
  • Optimized the inventory cost by controlling the ordering pattering from different suppliers.

Store Manager

Coles Express Australia
11.2008 - 12.2017

Education

Certificate IV - Business and Retail Management - undefined

Brisbane Business

Skills

  • SKILLS AND AREAS OF TECHNICAL EXPERTISE
  • Excellent leadership skills
  • Results oriented
  • Inventory management skills
  • Great communication
  • Project Management
  • Team Management and Team Building
  • ERP Systems
  • Effective Communication
  • SAP
  • MS Office
  • Team Player
  • Customer Relationship Management

Timeline

Relief Business Manager

Ampol
06.2022 - 12.2022

Multi Store Manager

Ampol Woolworth Metrogo
04.2021 - Current

Dual Store Manager

Foodary Concord and Fooday Croydon Caltex
01.2018 - 04.2021

Store Manager

Coles Express Australia
11.2008 - 12.2017

Certificate IV - Business and Retail Management - undefined

Brisbane Business
AJAZ KHAN