Hi, I’m
Ajesh Paul
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Summary
Compassionate Disability Support worker possesses gentle touch and caring attitude centred on treating people with dignity and respect. Highly motivated professional demonstrates ability to develop and implement successful plans of action to address individual needs. Possesses strong problem-solving skills to reduce barriers. Committed to helping individuals and families.
Present & Previous experience in Customer service and client management in Hospitality industry
Overview
22
years of professional experience
1
Certification
Work History
Done A Few Shifts In A SIL House For A Facility
Disability Support Worker
06.2023 - Current
Job overview
- Assisted client with daily living needs to maintain self-esteem and general wellness.
- Engaged in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationships with client to deliver emotional support and companionship.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted client with self-administered medications.
- Supported client with mental support and physical activities to accomplish quality of life and sustain needs.
- Transported the client for medical appointment, and shopping trip.
- Laundered items, and made bed to keep client's bedroom clean.
- Provided compassionate and patient-focused care to cultivate well-being.
- Recorded status and duties completed in logbooks for management.
- Maintained detailed records of patient progress, documentation of services and case notes.
RACV Cape Schanck
Night Duty Manager
05.2019 - Current
Job overview
- Taking care of all overnight operations /night audit in the Resort
- Accomplished multiple tasks within established timeframes.
- Developed and maintained relationships with customers and suppliers through account development.
- Handled guest complaints and found solutions to maintain high guest satisfaction rates.
- Monitor all front office operations and handle and report if anything important.
Melia- Desert Palm Resort ,an Arabian Avant, Garde
Asst. Guest Service Manager/Duty Manager
10.2007 - 10.2018
Job overview
- Manage all FO responsibilities, making sure of smooth operation
- Lead and manage FO team consists of 5 nationalities
- Co-ordinate guest activities and excursions
- Deal with guest complaints in a professional manner
- Conduct trainings and meetings for the team
Reethi Beach Resort -A Five Star Beach Property
Front Office Supervisor
01.2002 - 05.2007
Coconut Lagoon Heritage Resort
Front Office Supervisor
01.2002 - 05.2007
Education
IHNA Melbourne, VIC
Certificate IV in Disability Course Completed from Disability Certificate 4
06.2023
National Institute of Business Management
MBA from Customer Relationship Management and Marketing
2006
KITTS Trivandrum
Post Graduate Diploma from Tourism and Travel Studies
1999
Newman College
BSc from Physics
1997
Skills
- Household Management
- Documentation Skills
- Supporting Daily Living Needs
- Medical Appointment Scheduling
- Meal Planning
- Behaviour Support Plans
- Client Interactions
- Client Transportation
- Mobility Support
- Occupational Health and Safety
- Daily Logs
- Companionship and Emotional Support
- Patient Transport
- Personal Care Assistance
- Attentive to People
- Problem Identification
- Activities of Daily Living Assistance
- Strong Ethics
- Compassionate Communication
- Positive Reinforcement Methods
- Verbal and Written Communication Skills
- Client Documentation
- Patient Care
- Patient Rapport
- Respectful and Compassionate
Certification
NDIS Clearance
AFP National Police Check Certificate
Working with Children Check
Hand Hygiene Certificate
Additional Information
- ACTIVITIES AND ACHIEVEMENTS: , Employee of the Month award in Desert Palm Resort for a Making a Difference.
- Best Employee of the Resort award from Reethi Beach taking in consideration of overall performance
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Disability Support Worker
Done A Few Shifts In A SIL House For A Facility
06.2023 - Current
Night Duty Manager
RACV Cape Schanck
05.2019 - Current
Asst. Guest Service Manager/Duty Manager
Melia- Desert Palm Resort ,an Arabian Avant, Garde
10.2007 - 10.2018
Front Office Supervisor
Reethi Beach Resort -A Five Star Beach Property
01.2002 - 05.2007
Front Office Supervisor
Coconut Lagoon Heritage Resort
01.2002 - 05.2007
IHNA
Certificate IV in Disability Course Completed from Disability Certificate 4
National Institute of Business Management
MBA from Customer Relationship Management and Marketing
KITTS Trivandrum
Post Graduate Diploma from Tourism and Travel Studies
Newman College
BSc from Physics
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