Summary
Work History
Education
Skills
HOBBIES
Timeline
Generic

AJESH SHARMA

Summary

Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs.

Work History

Team Member

Bunnings Warehouse
  • Put away received merchandise in designated location.
  • Unpacked trucks, moved merchandise and stocked shelves to provide appealing sales floor and positive customer experience.
  • Pulled out-of-date, damaged or returned opened items to report to supervisor.
  • Cleaned and organized sales and stock areas.
  • Added price tags, adjusted signage and built cardboard kits.
  • Used two-way radios to hear incoming messages and provide verbal responses. (ZEBRAS)
  • Greeted and used service model to meet customers' needs.
  • Used basic mathematical skills to estimate weights, heights and centers of balance for proper pallet building.
  • Provided expert lawn care, mulching, aerating and trimming around walks, walls, and flower beds.
  • Educated clients on proper care and maintenance of landscaping projects.

Team Member

TOLL GROUP
  • Shift and label merchandise in a controlled environment
  • Pick and package goods for delivery in a timely manner so KPI's are met
  • Data entry of information-compiled daily, stock takes and audit capabilities when required
  • Prioritisation and time management skills whilst maintaining appearance of workplace
  • Working efficiently in a super-fast paced environment
  • Awareness and commitment to safe work practices and policies.

Labourer

V.S.A CONSTRUCTION
  • Measure and mark cutting lines on materials, using tape measure, pencil, chalk and marking gauge
  • Construct building frameworks and extensions, including walls, floors and doorframes
  • Assisting supervisors with structural design, planning, layout and installation
  • Ability to operate tools, power machines and other equipments
  • Remove damaged or defective parts or sections of structures and repair or replace, using hand tools
  • Finish surfaces of woodwork or wallboards in houses and buildings, using paint hand tools and panelling
  • Follow established safety rules and regulations, maintain a safe and clean environment

Customer Service Representative

CUBIC TRANSPORTATION SYSTEM
  • Providing customers with a comprehensive education on the Opal system and the related fares
  • Processing accurate fare adjustments when services have been affected in a way that doesn't allow the customer to be charged the correct rate for their journey or trip
  • Troubleshooting issues with customer's Opal cards and accounts
  • Ordering Opal cards for customers, including cards under entitlements provided by the government & eligible institutions
  • Processing balance transfers between Opal cards
  • Assisting customers in blocking lost, stolen or faulty Opal cards and providing a solution for a replacement
  • Corresponding with customers to provide the results of escalation cases
  • Taking calls whilst maintaining an average handling time within the acceptable bounds and meeting KPIs
  • Training newly recruited members of the company
  • Completion of finance escalations to be forwarded to the finance team to assist with payment issues
  • Processing payments for top-ups, auto top ups and new card orders
  • Participated in team meetings and training sessions to stay informed about product updates and changes.
  • Updated account information to maintain customer records.

Previous Job Titles

(EMPLOYERS)
  • LABOURER/SUPERVISOR - Bubbling with energy PTY LTD, Ingleburn NSW


  • STOREPERSON/ PICK PACKER - McPhee Distribution Services, Chester Hill NSW
  • PICK PACKER - Linfox , Erskine Park NSW
  • TRADE ASSISTANT , Green Earth Systems , Rydalmere NSW
  • PDR( Paintless Dent Removalists) TECHNICIAN , Welsford PDR , Parklea NSW
  • DANCE TEACHER , Swastik Institute of Dance , Harris Park NSW





Education

CERTIFICATE III & IV - Health And Fitness

Australian Institute of Fitness
Parramatta, NSW

CERTIFICATE II IN ANIMAL STUDIES - Animal Science

TAFE NSW
Bankstown, NSW

Skills

  • Problem-Solving
  • Decision-Making
  • PPE Compliance
  • Multitasking Abilities
  • Cultural Awareness
  • Flexible and Adaptable
  • Maintenance and Repair
  • Teambuilding
  • Self-Motivated
  • Written Communication
  • Analytical and Critical Thinking
  • Software Proficiency

HOBBIES

- Music Production/composing

- DIY Projects

- Reading

- Choreographing 

Timeline

Team Member

Bunnings Warehouse

Team Member

TOLL GROUP

Labourer

V.S.A CONSTRUCTION

Customer Service Representative

CUBIC TRANSPORTATION SYSTEM

Previous Job Titles

(EMPLOYERS)

CERTIFICATE III & IV - Health And Fitness

Australian Institute of Fitness

CERTIFICATE II IN ANIMAL STUDIES - Animal Science

TAFE NSW
AJESH SHARMA