Summary
Overview
Work History
Education
Skills
Timeline
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Ajiah-Liric Siosiua-Pepe

MANGERE BRIDGE, AUCKLAND,AKL

Summary

Effective advisor communicates well with people of all ages and backgrounds. Possesses exceptional interpersonal, problem-solving and analytical skills to provide advice and expertise to client organisations improving business performance. Organised and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

8
8
years of professional experience

Work History

AFTER-HOURS CONSULTANT

PROGRAMMED SKILLED WORKFORCE
08.2022 - Current
  • Responsible for assisting the Recruitment Consultants in the branch through active call handling, simultaneous record/database updating and email management that requires effective multi-tasking skills to ensure all job orders are filled in quickly
  • Analysed problematic areas to provide recommendations and solutions
  • Delivered outstanding service to temp workers and clients to maintain and extend relationship for future business opportunities
  • Ability to balance lifestyle and career demands with WFH opportunity

CONTACT CENTRE CONSULTANT/TICKETING

QANTAS AIRWAYS
05.2022 - 08.2022
  • Inbound and outbound calls to and from customers
  • Resolving customer enquiries and complaints
  • Booking/Managing flights via Amadeus Altea Reservation Desktop
  • Fixing errors and issuing flight tickets via AQIRE

CULTURE KINGS, ONLINE DISPATCH
07.2020 - 07.2021
  • Pick-packing apparel and clothing accessories for Culture Kings
  • Aiming to achieve individual and team KPIs
  • Working in a consistently efficient manner
  • Training new employees
  • Attentive to small details of work

LOGAN BASKETBALL INC, PARK SPORTS CENTRE, HOUSE
01.2016 - 01.2018
  • Provide excellent customer service
  • Day to day enquiries I.e
  • Telephone, Walk-ins, Venue hire/Court hire for events: i.e
  • Holiday programs, Senior citizen programs, Sporting events, tournaments and functions
  • Stadium Maintenance – Cleaning
  • Assisting in Café - Serving food and drinks, Barrister duties and catering when required
  • Money handling
  • Processing court hire payments, Cashier in Café

CASHIER

FOODWORKS
01.2016 - 01.2016
  • Provide excellent customer service
  • Effective communication skills
  • Cash handling i.e
  • Cash and credit card transactions, Cash register
  • Ability to multitask efficiently
  • Assisting during peak hours
  • Supervisor role – training new employees

Education

Bachelor Of Commerce - Marketing And Supply Chain Management

Lincoln University
Canterbury, NZ

High School Diploma -

Canterbury College
Waterford, QLD
11.2015

Church Education - Seminary

The Church of Jesus Christ of Latter-Day Saints
Brisbane, QLD
12.2015

Skills

  • Leadership
  • MS Office
  • Systems Thinking
  • Staff Training
  • Goal-Setting and Achievement
  • Work Planning and Prioritisation
  • Attention to Detail
  • Customer Service
  • Communication
  • Cultural Awareness
  • Product Knowledge

Timeline

AFTER-HOURS CONSULTANT

PROGRAMMED SKILLED WORKFORCE
08.2022 - Current

CONTACT CENTRE CONSULTANT/TICKETING

QANTAS AIRWAYS
05.2022 - 08.2022

CULTURE KINGS, ONLINE DISPATCH
07.2020 - 07.2021

LOGAN BASKETBALL INC, PARK SPORTS CENTRE, HOUSE
01.2016 - 01.2018

CASHIER

FOODWORKS
01.2016 - 01.2016

Bachelor Of Commerce - Marketing And Supply Chain Management

Lincoln University

High School Diploma -

Canterbury College

Church Education - Seminary

The Church of Jesus Christ of Latter-Day Saints

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