Ajinkya Khandekar
Westmead,NSW
Summary
Highly motivated and driven business analytics graduate looking to secure a career opportunity in the field of Business Analytics, by fully utilizing the skills, training and experience garnered during academia and professional life.
Overview
6
6
years of professional experience
Work History
Receptionist
Royal Sydney Golf Club
06.2023 - Current
- Monitored and analyzed office supply usage patterns, leading to optimized inventory levels
- Developed and maintained performance metrics for tracking response times and client satisfaction, providing data-driven recommendations to improve service quality
- Utilized problem-solving skills to address and resolve client issues promptly, ensuring a high level of client satisfaction
- Analyzed office procedures to identify inefficiencies and implemented process improvements
- Assisted with basic financial tasks such as invoicing, billing, and budget tracking, ensuring accurate and timely financial reporting.
Receptionist
Woodville Road Medical and Dental Centre
03.2022 - 06.2023
- Analyzed customer feedback and behavior patterns to provide actionable insights that improved service delivery and client satisfaction
- Collected, organized, and maintained data on client interactions and office operations, utilizing medical specific software and Excel to generate weekly reports for management review
- Analyzed appointment schedules and workflow patterns to optimize staff allocation and reduce wait times for patients
- Provided highest quality of customer service ensuring reviews of the clinic are maintained
- Actioned negative feedback with patients in person to help improve patient experience.
Senior Associate
Media.net
06.2018 - 10.2021
- Account manager for premium publishers helping them monetize their web traffic using contextual tools and third party clients
- Managed yearly ad revenue of $1M across multiple products - Header Bidding, Prebid, App monetization, and Fixed Placement ads
- Primary point of contact for key partnerships such as CNN.com, CBS Network, Hearst Magazines, TheStreet, and Drugs.com
- Liaison between the publisher and global internal teams including engineering, product, sales, research & design
- Owned all strategic and operational aspects, including integration and onboarding of new partners.
Education
Master of Business Analytics -
Macquarie University
Sydney, NSW06.2024
Mechanical Engineering -
Symbiosis Institute of Technology
Pune, Maharashtra05.2018
Skills
- Data Analytics
- Data Visualization
- Problem Solving
- Numbers Driven
- Team Player
- Organization skills
- Time Management
Timeline
Receptionist
Royal Sydney Golf Club
06.2023 - Current
Receptionist
Woodville Road Medical and Dental Centre
03.2022 - 06.2023
Senior Associate
Media.net
06.2018 - 10.2021
Master of Business Analytics -
Macquarie University
Mechanical Engineering -
Symbiosis Institute of Technology
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