Ajish Nair
Clyde,VIC
Summary
Dedicated and adaptable professional with a strong background in retail management seeking a challenging role within the City Compliance team at the City of Casey. Eager to leverage extensive experience in managing diverse teams, enforcing compliance standards, and delivering exceptional customer service to contribute effectively to the local community.
Overview
17
17
years of professional experience
Work History
Assistant Store Manager
Woolworths Supermarket
10.2021 - 11.2023
- Collaborated across cross-functional teams to align pricing, promotions, and marketing strategies with business objectives
- Managed inventory levels and ensured timely orders to maintain optimal stock availability
- Received accolades for exceptional customer service and proactive issue resolution
- Contributed to quality and safety protocols, ensuring proper handling and storage of products
- Demonstrated proficiency in profit and loss management, staff mentoring, and departmental audits
- Efficiently handled cashier duties during peak hours, enhancing checkout processes and customer experience.
Store Support Manager
Coles Supermarket
01.2020 - 04.2021
- Assisted Store Manager in achieving and surpassing commercial targets while leading and coaching a large team
- Focused on store safety, compliance, and enhanced customer experience through visual merchandising
- Contributed to meeting financial goals, overseeing inventory, and ensuring high store presentation standards
- Tracked team training and performance, while collaborating to meet sales targets and cost controls.
Grocery Manager
Coles Supermarket
07.2017 - 06.2020
- Maintained high standards in store presentation and visual merchandising to maximize sales
- Managed inventory, executed pricing strategies, and ensured exceptional customer service standards
- Led and supported team members, including performance management and safety compliance.
Duty Manager
Coles Supermarket
10.2006 - 06.2017
- Oversaw store operations, managed team schedules, and addressed customer and team issues
- Maintained optimal stock levels, handled promotional displays, and ensured adherence to company policies and procedures.
Education
Master of Information Systems -
Central Queensland University
01.2007
Bachelor of Commerce -
Gujarat University
01.2001
Skills
- Strong problem-solving and analytical skills honed through diverse retail management roles
- Excellent customer service and communication abilities crucial for engaging with diverse stakeholders
- Ability to handle multiple tasks simultaneously and prioritize effectively
- Proficiency in various administrative tasks and software systems
References
Available on request
Additional Information
First Aid Certificate
Timeline
Assistant Store Manager
Woolworths Supermarket
10.2021 - 11.2023
Store Support Manager
Coles Supermarket
01.2020 - 04.2021
Grocery Manager
Coles Supermarket
07.2017 - 06.2020
Duty Manager
Coles Supermarket
10.2006 - 06.2017
Master of Information Systems -
Central Queensland University
Bachelor of Commerce -
Gujarat University
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