AJIT YADAV
Holland Park,QLD
Summary
Skilled food and beverage supervisor with experience in managing restaurant operations, optimizing dining services, and improving customer satisfaction levels. Possess strong leadership skills with the ability to train team members to ensure top-notch service delivery. Proven track record of implementing process improvements that enhance operational efficiency and profitability. Known for fostering positive work environments that encourage teamwork and optimal performance.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Food and Beverage Supervisor
Byblos Bar & Restaurant
04.2025 - Current
- Supervising daily F&B operations across the restaurant and bar.
- Managing and mentoring staff to maintain high service standards.
- Handling guest complaints and ensuring overall customer satisfaction.
- Overseeing inventory control, ordering, and stock rotation.
- Trained and mentored staff on customer service standards.
- Audited cash drawers at the end of each shift to verify accuracy of transactions.
Team Leader
Sofitel Brisbane Central
02.2024 - 04.2025
- Led a team of attendants, ensuring smooth shift operations.
- Conducted training sessions to enhance staff efficiency.
- Managed shift reports, cash handling, and POS operations.
- Provided VIP guest service and handled escalated issues.
- Trained staff on service standards and operational procedures for consistency.
- Coordinated daily operations to ensure smooth front-of-house service flow.
- Delegated daily tasks to team members to optimize group productivity.
Food and Beverage Attendant
Pullman & Mercure Brisbane King George Square
05.2023 - 02.2024
- Delivered high-quality service across events, restaurants, and bar operations.
- Set up banquet events, managed buffet service, and assisted bartenders.
- Ensured customer satisfaction by anticipating guests' needs.
- Processed customer orders efficiently using point-of-sale systems.
- Maintained a positive attitude towards coworkers and customers at all times.
- Greeted customers promptly and courteously, took orders accurately, and served food and drinks efficiently.
Education
Master of Arts - Hospitality
James Cook University
Brisbane, QLD05-2025
Bachelor of Arts - Hospitality And Tourism Management
Patkar College
Mumbai 06-2022
Skills
- Team leadership and training
- Inventory management
- Barista and table service
- Cash handling and POS operation
- Customer relations
- Complaint resolution
- Upselling techniques
- Event setup and coordination
- Event coordination
- Point-of-sale systems
- Operational efficiency
- Table service
- Staff supervision
- Staff leadership
- Manage cash register
Key Achievements And Leadership
- Supervised food and beverage teams, ensuring smooth shift operations and high service standards.
- Handled customer complaints effectively, consistently turning negative experiences into positive outcomes.
- Managed inventory, placed supply orders, and trained junior staff.
- Led shift reporting and register closing duties with accuracy.
Certification
- Responsible service of alcohol
- Food safety
- Personal hygiene
- Food handling
- Food allergens
- Cleaning and sanitising
Languages
English
Professional
Hindi
Native/ Bilingual
Marathi
Native/ Bilingual
References
Restaurant manager: Yash Kadam
Contact: 047-022-5986
Timeline
Food and Beverage Supervisor
Byblos Bar & Restaurant
04.2025 - Current
Team Leader
Sofitel Brisbane Central
02.2024 - 04.2025
Food and Beverage Attendant
Pullman & Mercure Brisbane King George Square
05.2023 - 02.2024
Master of Arts - Hospitality
James Cook University
Bachelor of Arts - Hospitality And Tourism Management
Patkar College